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Patient Services Administrative Associate
2 months ago
Position: Medical Practice Patient Representative (Clerical Assistant) at Nuvance Health. This role involves part-time hours, focusing on providing exceptional clerical and administrative support within a healthcare setting.
Role Summary:
The Medical Practice Patient Representative is responsible for delivering advanced clerical and administrative assistance while coordinating patient care activities for efficient physician practice operations.
Key Responsibilities:
1. Manage and schedule patient appointments, ensuring necessary authorizations for tests, referrals, and procedures are obtained.
2. Reconcile financial reports and manage daily office deposits.
3. Be prepared to provide support for check-in and check-out processes as needed.
- Oversee and maintain physician schedules, including meetings and inpatient rounds.
- Ensure the efficient operation of the office by maintaining and ordering supplies while adhering to budgetary guidelines.
- Engage in workflow reengineering and process improvements to align with healthcare programs.
- Conduct audits and assist in tracking and reporting essential information.
- Serve as a super user for telephone and scheduling systems.
- Maintain a professional appearance and demeanor at all times.
- Adhere to all compliance responsibilities related to the position.
- Perform additional duties as assigned.
Qualifications:
Required: High School Diploma or GED. Proficiency in MS Outlook, MS Excel, and data entry, along with excellent verbal and written communication skills.
Preferred Experience:
One year in a similar role, with experience in Practice Management Systems, Medical Office environments, and Hospital Scheduling being advantageous.
Compensation:
Hourly wage based on years of relevant experience. Nuvance Health is an equal opportunity employer, including individuals with disabilities and veterans.
