Digital Customer Service Representative

3 weeks ago


Novi, Michigan, United States Total Wine & More Full time

Total Wine & More

**Job Summary:**
As a Digital Customer Service Associate, you will be responsible for providing exceptional customer service to our online customers.

**Key Responsibilities:**

* Provide customer service by greeting and establishing a relationship with customers while informing them of our products
* Fulfill online orders through product selection, packaging, and order placement
* Assist in selecting, sorting, stocking merchandise throughout the store
* Assist with stocking and maintaining inventory levels
* Support other areas of the store as a cashier or stock associate
* Maintain store safety and cleanliness standards on the sales floor, stock room, breakroom, bathroom, etc...

**What We Offer:**

* Immediate hire
* Opportunity to work with a leading wine and spirits retailer
* Competitive compensation and benefits package

**Requirements:**

* Excellent customer service skills
* Ability to work in a fast-paced environment
* Strong communication and problem-solving skills
* Ability to lift up to 50 pounds

**About Us:**

Total Wine & More is a leading wine and spirits retailer with a passion for providing exceptional customer service. We offer a wide selection of wines, spirits, and beers, as well as a knowledgeable staff to help you find the perfect product.



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