Account Manager

7 days ago


Lake Charles, Louisiana, United States RNR Tire Express Full time
Job Title: Account Manager

At RNR Tire Express, we are seeking a highly skilled Account Manager to join our team. As an Account Manager, you will be responsible for contacting customers whose Rental Agreements have expired and working with them to maintain their account.

Key Responsibilities:
  • Verify new potential customers and present rental agreements to ensure they are aware of agreement details.
  • Handle payments via various methods and continually answer and make outbound calls to customers who are delinquent on their bill.
  • Navigate customer references to re-establish communication and identify opportunities to recapture past due business.
  • Maintain a working knowledge of our POS system and customer histories.
Requirements:
  • Previous experience in customer service, account management, and collections.
  • Excellent communication skills, including listening, understanding, and responding.
  • Detail-oriented and able to work independently.
What We Offer:
  • A competitive hourly pay and commission structure.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) plan with company match.
  • Paid vacation and employee assistance program.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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