HVAC Sales Associate

5 days ago


Bend, Oregon, United States G-A-P Supply Corp Johnstone Portland Full time
About the Role

We are seeking a highly motivated and customer-focused HVAC Sales Associate to join our team at G-A-P Supply Corp Johnstone Portland. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.

Key Responsibilities
  • Customer Service
    • Answer incoming calls and greet customers in a friendly and professional manner.
    • Assist customers in making product selections by asking questions and actively listening to identify customer needs.
    • Provide product information, features, and benefits to customers.
  • Sales and Service
    • Assist with system or product troubleshooting and answer technical questions.
    • Identify alternate or substitute products to meet customer needs.
    • Research and source products for customers using various tools, including point-of-sale computer systems, catalogs, and industry contacts.
  • Administrative Tasks
    • Enter sales orders into a point-of-sale computer system for invoicing or cash payments.
    • Process customer returns and warranties following company guidelines.
    • Follow up on all customer requests for information, quotes, alternative parts, and delivery dates.
Requirements
  • Education and Experience
    • High school diploma or general education degree (GED) and experience and/or training in the HVAC/R industry.
    • Must have experience as a sales and service associate.
  • Skills and Qualifications
    • Excellent verbal communication skills (in-person and phone).
    • Proactively communicating (both verbal and written) to establish mutual respect and understanding.
    • Skill in using point-of-sale computer systems.
Benefits
  • Paid Vacation / Holidays / Sick Leave
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Company paid Life Insurance
  • Company paid Long-Term Disability Insurance
  • Flexible Spending Account for Medical and Dependent Care
  • Health Savings Account with generous company contribution
  • 401(k) Plan with generous company match


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