Guest Services Representative
13 hours ago
We are seeking a highly skilled and customer-focused Guest Services Agent to join our team at Highgate Hotels. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.
Responsibilities:- Provide warm and welcoming service to all guests, ensuring their needs are met and exceeded.
- Manage the Front Desk console, handling check-ins, check-outs, and room assignments efficiently and accurately.
- Respond to guest inquiries and resolve issues in a timely and professional manner.
- Process payments, handle cash and credit transactions, and maintain accurate records.
- Stay up-to-date on hotel services, facilities, and promotions to provide guests with relevant information.
- Collaborate with other departments to ensure seamless guest experiences.
- Perform administrative tasks, such as data entry and report preparation.
- High School diploma or equivalent required.
- Previous experience in a hotel or customer service role preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic computer skills and knowledge of hotel software systems.
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
Highgate Hotels is a premier real estate investment and hospitality management company, recognized for its innovative approach to the industry. We are committed to providing exceptional service to our guests and creating a positive work environment for our team members.
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Guest Services Representative
2 weeks ago
Fairview Heights, Illinois, United States Hampton Inn Fairview Heights Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Services Representative to join our team at Hampton Inn Fairview Heights. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesGuest Service: Greet and welcome...
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Guest Services Representative
2 weeks ago
Fairview Heights, Illinois, United States Hampton Inn Fairview Heights Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Services Agent to join our team at Hampton Inn Fairview Heights. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesDeliver personalized service to guests, responding to...
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Guest Services Representative
14 hours ago
Fairview Heights, Illinois, United States Hampton Inn Fairview Heights Full timeJob SummaryWe are seeking a highly skilled Guest Services Agent to join our team at Hampton Inn Fairview Heights. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesProvide warm and welcoming service to all guests, ensuring their...
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Guest Services Representative
2 weeks ago
Fairview Heights, Illinois, United States Highgate Hotels Full timeJob SummaryWe are seeking a highly skilled Guest Services Agent to join our team at Highgate Hotels. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesProvide warm and welcoming service to all guests, ensuring their needs are...
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Guest Services Representative
1 week ago
Fairview Heights, Illinois, United States Highgate Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Services Agent to join our team at Highgate Hotels. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesProvide warm and welcoming service to all guests,...
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Guest Services Representative
3 weeks ago
Fairview Heights, Illinois, United States Highgate Hotels Full timeJob SummaryThe Guest Services Agent is a key member of the Front Office team, responsible for providing exceptional service to guests during their stay. This role requires a high level of attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesGuest Service: Greet and welcome guests,...
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Guest Services Representative
3 weeks ago
Arlington Heights, Illinois, United States AH RRI Hotel LLC Full timeGuest Services RepresentativeWe are seeking a committed Guest Services Representative to become a part of our team at AH RRI Hotel LLC. In this position, you will play a vital role in delivering outstanding service to our visitors and ensuring their requirements are fulfilled throughout their stay.Key Responsibilities:Allocate accommodations to guests during...
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Guest Services Associate
4 weeks ago
Fairview Heights, Illinois, United States Baymont Inn & Suites O'Fallon Full timeWelcome Guests and Ensure a Smooth Stay As a Guest Services Associate at Baymont Inn & Suites O'Fallon, you will be the first point of contact for our valued guests. Your primary responsibility is to provide exceptional customer service and ensure a positive experience from check-in to check-out. Greet Guests with Warmth and Professionalism: Create a...
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Guest Services Associate
3 weeks ago
Fairview Heights, Illinois, United States Baymont Inn & Suites O'Fallon Full timePosition Overview:As a Guest Services Associate, you will play a vital role in ensuring a welcoming atmosphere for all visitors. Your responsibilities will include:Welcoming guests upon their arrival and providing a friendly first impression.Efficiently managing the check-in and check-out processes.Delivering outstanding customer service to enhance guest...
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Guest Services Coordinator
3 weeks ago
Fairview Heights, Illinois, United States Hair Saloon HS003 Full timePosition OverviewAs a Guest Services Coordinator at Hair Saloon HS003, you will be integral in providing an outstanding grooming experience for our clientele. You will serve as the initial and final point of interaction, ensuring that every visitor receives exceptional service throughout their time with us. We seek not merely a receptionist, but an...
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Guest Services Representative II
4 days ago
Arlington Heights, Illinois, United States Northshore Full timeJob Summary:We are seeking a skilled Guest Services Representative II to join our team at Northwest Community Hospital. As a key member of our Wellness Center, you will be responsible for providing exceptional customer service to our members and guests.Key Responsibilities:Provide a variety of service initiatives, including taking appointments, processing...
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Hospitality Services Representative
4 weeks ago
Fairview Heights, Illinois, United States Hampton Inn Fairview Heights Full timeCompensation Type: Hourly Company Overview: Hampton Inn Fairview Heights is a distinguished name in the hospitality sector, known for its commitment to excellence and innovation. Our properties are strategically located in key markets, providing a unique blend of comfort and convenience to our guests. We pride ourselves on delivering exceptional service and...
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Cashier - Customer Service Representative
2 weeks ago
Fairview Heights, Illinois, United States CHUCK E CHEESE Full timeJoin Our Team as a Cashier at Chuck E. Cheese!We are seeking a friendly and energetic Cashier to join our team at Chuck E. Cheese. As a Cashier, you will be the frontline of guest service, taking orders, processing payments, and helping with prizes. If you have excellent customer service skills and a passion for providing a positive experience for our...
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Customer Service Representative
1 week ago
Fairview Heights, Illinois, United States Target Full timeBe a Part of Something BigAt Target, we're more than just a retailer - we're a team of passionate individuals who are dedicated to making a difference in our guests' lives. As a Guest Advocate, you'll play a vital role in creating a welcoming and inclusive shopping experience for every guest, every time.Your Key Responsibilities:Guest Engagement: Create...
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Cashier - Customer Service Representative
6 days ago
Fairview Heights, Illinois, United States CHUCK E CHEESE Full timeJoin Our Team as a Cashier at Chuck E. Cheese'sWe are seeking a friendly and energetic Cashier to join our team at Chuck E. Cheese's. As a Cashier, you will be the frontline of guest service, taking orders, processing payments, and helping with prizes and more.Key Responsibilities:Provide exceptional customer service to guestsTake orders and process payments...
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Customer Service Ambassador
2 weeks ago
Fairview Heights, Illinois, United States Baymont Inn & Suites O'Fallon Full timeWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Baymont Inn & Suites O'Fallon. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Greeting and Check-in: Welcome guests upon arrival, check...
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Customer Service Ambassador
1 day ago
Fairview Heights, Illinois, United States Baymont Inn & Suites O'Fallon Full timeWelcome to Baymont Inn & Suites O'Fallon! We're seeking a skilled Front Desk Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests. Your primary duties will include greeting guests upon arrival, checking them in and out in a timely manner, and ensuring that...
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Customer Service Representative
3 days ago
Fairview Heights, Illinois, United States David's Bridal Full timeCustomer Service RepresentativeAt David's Bridal, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our customers, ensuring their shopping experience is nothing short of five-star.Key Responsibilities:Provide personalized...
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Customer Service Representative
2 weeks ago
Fairview Heights, Illinois, United States David's Bridal Full time{"title": "Customer Service Representative", "description": "Deliver Exceptional Customer ExperiencesAs a Customer Service Representative at David's Bridal, you will be the face of our brand, providing top-notch service to our customers. Your goal is to create a seamless and enjoyable shopping experience, ensuring that every customer leaves our store feeling...
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Customer Service Representative
1 day ago
Fairview Heights, Illinois, United States Circle K Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide excellent...