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Patient Access Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Patient Access Coordinator to join our team at Colorado Center for Reproductive Medicine. As a critical link between patients and our care center, you will play a vital role in ensuring a positive and efficient patient experience.
Key Responsibilities- Greet and welcome patients, creating a positive and welcoming atmosphere.
- Scan insurance cards, picture identification, and prior medical records.
- Process co-pays, procedure pre-payments, and past due balances prior to scheduled services.
- Schedule or reschedule patient appointments, identify no-shows, and promptly communicate schedule changes.
- Monitor correspondence dashboards and complete eligibility work queues.
- Protect confidential information and patient medical records.
- Answer phone calls, take messages, and forward based on urgency.
- Contact patients missing new patient paperwork and mail patient information and education materials.
- Maintain lobby appearance, open the care center, and turn on equipment prior to opening.
- Ensure the building is locked and secured at close of business.
- High School Diploma or GED required.
- 1+ year administrative experience required.
- Previous experience in reproductive medicine or women's health is preferred.
- Prior experience with Athena preferred.
- Ability to work weekends, evenings, and holidays on a rotating basis.
The physical demands described here are representative of those which should be met, with or without reasonable accommodation, by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to communicate with others, frequently required to sit at a desk, work on a computer, and spend prolonged periods preparing and analyzing data and figures.
Will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms.
Employees are required to have close visual acuity to perform an activity such as viewing a computer terminal; extensive reading; operation of standard office machines and equipment.
