Clinical Operations Director

4 weeks ago


Pontiac, Michigan, United States Honor Community Health Full time
Job Description

Honor Community Health is a patient-directed and community-driven Federally Qualified Health Center. We provide comprehensive, integrated primary, behavioral health, and dental care to underserved populations in Oakland County. Our mission is to deliver high-quality, patient-centered care while promoting health and wellness in our community.

Job Summary:

The Director of Clinical Services will lead Honor's day-to-day clinical operations, guiding clinical policy and workflow development and implementation. This role will manage clinical support team members across Honor locations and drive effective, high-quality clinical care, teamwork, and communication in Honor's care teams.

Responsibilities:

  • Lead clinical operations, including policy development and implementation
  • Manage clinical support team members across Honor locations
  • Drive effective, high-quality clinical care, teamwork, and communication in Honor's care teams
  • Support the organization's achievement of clinical performance outcomes, short- and long-term strategic goals, and a culture focused on patient centricity and service excellence

Requirements:

  • Bachelor's degree in nursing, health services, public health, public administration, business, or related management field
  • 5 years of progressive experience in health care service delivery
  • 3 or more years of recent management experience within the healthcare industry
  • Experience in a primary care setting is strongly preferred
  • Use of and understanding of electronic health records (EHR) is required
  • Proficient use and understanding of Microsoft applications
  • Ability to communicate and collaborate effectively with staff, providers, and a diverse group of leaders

What We Offer:

  • Competitive wages
  • 401k with company match
  • Medical, dental, and vision insurance
  • Employer-paid life insurance
  • Employer-paid short-term and long-term disability insurance
  • 4-6 weeks paid time off for full-time employees
  • Paid time off for part-time employees
  • Paid diversity day and holidays
  • Paid bereavement leave
  • Parental leave
  • LifeMart discount program for all employees
  • Continuing medical education (CME) allowance for clinicians
  • Free malpractice insurance
  • License reimbursement
  • Free employee assistance program
  • Public service loan forgiveness to all full-time employees
  • National health service corp (NHSC) for licensed healthcare providers and offers up to $50,000 toward student loans

Why Work for Honor?

  • Honor is a patient-directed and community-driven Federally Qualified Health Center
  • We ensure that patients come first by providing enabling services to assist patients with specific barriers to care
  • Our staff is passionate about providing all members of the community with access to quality healthcare regardless of their situation


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