Evening Hotel Operations Lead

5 days ago


San Diego, California, United States Travel and Leisure Co Full time
Job Overview

We are seeking an experienced Evening Hotel Supervisor to lead our front- and back-of-house guest service operations, ensuring seamless customer experiences. As a key member of our team, you will be responsible for planning daily shifts, providing exceptional check-in and check-out procedures, and analyzing reports to inform decision-making.

About the Role

This role offers a competitive hourly rate of $25.00, reflective of the company's commitment to fair compensation. In this position, you will have the opportunity to work in a dynamic environment with a global team at Travel + Leisure Co., where hospitality is at the heart of everything we do.

Key Responsibilities
  • Lead evening operation of guest service shifts, including planning daily front- and back-of-house guest service operations.
  • Provide proper guest check-in and check-out procedures, analyze reports, and communicate needs with your team.
  • Maintain room inventory accurately and efficiently.
  • Administer schedule adjustments that satisfy all guest, associate, and financial requirements.
  • Maintain positive customer and associate relationships through meaningful associate, guest, and owner interaction.


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