Operations Manager Lead

4 days ago


San Diego, California, United States Island Hospitality Management Full time

Job Summary:

We are seeking an experienced Operations Manager to join our team at Island Hospitality Management. The successful candidate will be responsible for overseeing the daily operations of our hotel, ensuring that all aspects of guest satisfaction and product quality standards are met.

This role may require flexible scheduling availability, including evenings and weekends.

Responsibilities:

  • Schedule Management: Prepare team member schedules in accordance with business forecasts and budgets
  • Training and Development: Ensure hotel staff is trained in financial control procedures and other essential skills
  • Guest Service: Inform guests of all hotel services and amenities, assist with check-in/check-out procedures, and recommend local attractions and restaurants
  • Human Resources: Manage human resources functions, including recruiting, hiring, onboarding, performance evaluations, training, and disciplinary actions
  • Team Collaboration: Work with other departments to ensure operations are running smoothly and efficiently

Requirements:

  • Bachelor's degree in hospitality or related field
  • At least 2 years of experience in hotel operations management
  • Ability to operate hotel POS and PMS systems
  • Strong communication and interpersonal skills
  • Highly motivated and able to work well under pressure

Benefits:

  • $60,000 - $80,000 per year, depending on experience
  • Paid vacation and sick leave
  • Health insurance and retirement plan
  • Employee assistance program and wellness benefits


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