Hotel Operations Supervisor

3 days ago


San Marcos, California, United States RAR Hotel Management Inc Full time
Job Description

RAR Hotel Management Inc in San Marcos seeks a dedicated Front Desk Supervisor to deliver exceptional guest experiences and contribute to the hotel's success.

Responsibilities
  1. Provide warm welcomes and farewells to guests, ensuring their stay is memorable and enjoyable.
  2. Handle room reservations, billing, and guest inquiries with efficiency and accuracy, highlighting hotel services and amenities.
  3. Field phone calls, respond to guest concerns, and resolve issues promptly and professionally.
  4. Maintain a tidy and organized front desk area, promoting a welcoming atmosphere for guests.
Qualifications
  • Prior experience in the hotel or hospitality industry, with excellent communication and interpersonal skills.
  • Ability to multitask, work effectively under pressure, and maintain a professional appearance.
  • Strong problem-solving skills, a customer-focused attitude, and availability to work flexible hours, including weekends and holidays.
Benefits

This role offers an estimated annual salary of $45,000 - $60,000, based on experience and qualifications. Benefits include medical and dental coverage, opportunities for career growth within the Marriott family, and employee discounts on accommodations.



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