Senior Branch Network Management Trainee

2 days ago


San Marcos, California, United States Wells Fargo Full time
About this role:

Wells Fargo is seeking a Senior Branch Network Management Trainee to join the Consumer, Small and Business Banking division. This is an interim non-exempt position until the trainee has received certification of program completion and been placed into a branch. Successful completion of the Branch Manager Readiness program is a pre-requisite to transition into a non-exempt Associate Branch Manager (ABM) or exempt Branch Manager (BM) role.

Our Branch Managers are responsible for leading, managing and developing a diverse team of direct and indirect reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes. Successful Branch Managers are able to lead a highly defined customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business, while also driving accountability for operational excellence.

In this role, you will:

  • Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business.
  • Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives.
  • Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience.
  • Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience.
  • Mentor and guide talent development of direct reports and assist in hiring talent.

Required Qualifications:

  • 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • 2+ years of leadership experience.

Desired Qualifications:

  • Management experience including hiring, coaching, and developing direct reports.
  • Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success.
  • Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives.
  • Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment.
  • Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business.
  • Experience building and maintaining effective relationships with customers, internal partners and within the community.
  • Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers.
  • Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking.
  • Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention.
  • Ability to interact with integrity and professionalism with customers and employees.
  • Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, or military experience working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting.

Job Expectations:

  • Ability to work a schedule that may include most Saturdays.
  • Ability to travel in assigned geography up to 50% of the time during the first 6 months, depending on location.
  • This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date.
  • This position is not eligible for Visa sponsorship.

Branch Locations:

  • 276 N El Camino Real Ste A; ENCINITAS, CA 92024
  • 6961 El Camino Real; CARLSBAD, CA 92009
  • 930 South Santa Fe Ave; VISTA, CA 92083
  • 845 College Blvd; OCEANSIDE, CA 92057
  • 212 South Main Street; FALLBROOK, CA 92028
  • 245 Santa Helena; SOLANA BEACH, CA 92075
  • 4176 Oceanside Blvd; OCEANSIDE, CA 92056
  • 961 Palomar Airport Rd; CARLSBAD, CA 92011
  • 3446 Via Mercato; CARLSBAD, CA 92009
  • 3470 Marron Rd; OCEANSIDE, CA 92056
  • 1000 W San Marcos Blvd; SAN MARCOS, CA 92078

Pay Range:

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location.

$52.02

Benefits:

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

We Value Diversity:

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities:

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy:

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Company: WELLS FARGO BANK

Req Number: R

Updated: Mon Oct 21 03:59:36 UTC 2024

Location: SAN MARCOS,California



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