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The Branch Manager SAFE Act is a senior leadership role responsible for providing strategic direction to a team of employees, driving sales growth, and building customer relationships. The successful candidate will lead a team to achieve sales targets, develop business strategies, and manage activities with external organizations.
Key Responsibilities- Develop and execute sales plans to drive individual production goals and build referral networks.
- Create a coaching environment to develop employee skills and achieve personal/branch goals.
- Develop and execute integrated sales, relationship, and credit strategies aligned with Retail Bank priorities.
- Support portfolio growth by identifying opportunities to deepen relationships and increase client acquisition.
- Collaborate with branch partners to achieve goals, build customer relationships, and deliver customer service.
- Leverage workforce planning tools to optimize staffing and set expectations for branch staff.
- Integrate segment partners, partner with Assistant Manager, and partner with Division Operational to drive sales and outbound sales activities.
- Conduct daily proof processes to ensure adherence to operational requirements and investigate controllable losses.
- Lead the hiring process, coordinate performance management, compensation, communication, and employee evaluation of branch staff.
- Responsible for planning, budgeting, and policy formulation, and involved in short-term planning and resource planning.
- 6-10 years of relevant experience required.
- Previous experience in banking or financial industry preferred.
- Sales management experience preferred.
- Registered or willing to register as mortgage loan originator with Nationwide Mortgage Licensing.
- Obtain or willing to obtain unique identifier from Registry.
- Consistently demonstrates clear and concise written and verbal communication skills.
- Consistently demonstrates analytic skills.
- Bachelor's Degree/University degree or equivalent experience.
- Master's degree preferred.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Citigroup Inc. is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
