Principal Trainer II

3 days ago


Tyler, Texas, United States CHRISTUS Health Full time
Job Summary

The Principal Trainer II is a key member of our training team, responsible for designing and delivering software training curriculum for large healthcare systems. This role requires expertise in adult learners and teaching principles, as well as a deep understanding of the healthcare industry.

Key Responsibilities
  • Collaborate with operational stakeholders, subject matter experts, informatics, and analysts to ensure training and support is aligned with approved workflows
  • Design and deliver software training curriculum, including workflow-based and role-specific class content, eLearnings, job aids, and Learning Home Dashboards
  • Train and credential classroom trainers, orient and support Credentialed Trainers in day-to-day activities
  • Attend meetings, produce deliverables on time, and escalate issues or concerns appropriately
  • Responsible for Instructional Design, including customization of Training Wheels, coordination of Curriculum Review Boards, and maintenance of Deliverable Tracker(s)
  • Conduct training for specific application area(s), provide onsite or remote support to operational users, and deliver training when necessary
  • Provide end-user feedback to Analysts and identify improvement strategies for system design and implementation
  • Coordinate training for new software releases and updates, and post-live training for new and existing users
Requirements
  • Bachelor's degree required; Master's degree preferred
  • Expert knowledge of adult learners and teaching principles
  • Expert knowledge of the healthcare industry
  • Two + years of experience designing and delivering software training curriculum for large healthcare systems is preferred
  • Prior experience in testing and training on Epic Systems preferred
  • Proven track record of successfully delivering projects on-time
  • Epic certification or Proficiency is required within 6 months from employment

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