Senior Technology Consultant

1 week ago

Dallas, Texas, United States Business Network Consulting Full time
Job Description

Overview:

This is a full-time, hands-on, senior-level position requiring expert knowledge and experience designing and managing all aspects of a typical enterprise technology stack, particularly in the small-to-medium sized business market. Focus is mostly on Microsoft-based applications and technology, but also includes day-to-day support of ancillary technology, including cloud, phone, storage, and virtualization platforms.

Responsibilities:

  • Project management: be well-organized, craft timelines and deliverables and communicate clearly to clients. Possess the ability to juggle multiple priorities at once through our project management system.
  • Be consultative: identify areas to improve our clients' systems and infrastructure (upgrades to hardware, software, and network). Pitch solutions to clients from proposal to implementation phases.
  • Serve as the main IT resource for assigned clients in the enterprise market.
  • Provide clear and sound advice to clients, acting as a true partner to their business.
  • Support servers, networks, desktops, laptops both onsite and remote.
  • Design, implement and manage new installations and migrations.
  • Manage system and/or network issues to resolution in an efficient and professional manner.
  • Lead by example. Regularly offer support and assistance to other members of the BNC team.
  • Assist with onboarding new engineers to the BNC team.

Qualifications:

  • At least 2 years of consulting experience, balancing multiple clients, preferably in the SMB space.
  • 5+ years of experience with multiple Microsoft technologies, including Office365, Exchange, Azure, Entra, Intune, etc.
  • 5+ years of advanced virtualization experience (preferably in VMWare).
  • 5+ years of network design & support, including business-grade switches, firewalls, wireless systems, & routers.
  • 5+ years working with various security solutions including EDR, MDR, IPS/IDS, & other threat monitoring
  • Demonstratable experience in one or more cloud-based technologies (Azure, Google Cloud, AWS)
  • Demonstrated experience in BNCs core areas of expertise. Typical project engagements include: security compromise & system breach prevention/remediation, cloud migrations, physical to virtual conversions, on-prem to Office 365 conversions, disaster recovery and business continuity design & build-out, infrastructure refreshes, network creation & optimization, among others.

Nice-to-Haves:

  • Certifications: CCNA, CCNP, Azure Admin Certifications (ex AZ-104) MCP, MCSE, CompTIA Sec+, A+, Net+
  • Platforms/Software: MacOS, SQL, Google Workspace, RMM tools, ConnectWise,
  • Pre & Post sales experience

Requirements:

  • Organization: Possess excellent organizational skills.
  • Communication: The ability to communicate effectively with technical and non-technical audiences.
  • Problem-solving: The ability to identify and solve complex technical problems.
  • Adaptability: The ability to adapt to new technologies and changing business requirements.
  • Independence: Can work independently but within a set of guidelines, policies and procedures.
  • Flexibility: Be willing to support occasional after-hours and weekend work.

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