Technical Sales Specialist

2 weeks ago

Charlotte, North Carolina, United States Trelleborg Group Full time
Key Responsibilities:

The main role of the Technical Sales Specialist (TSS) is to advocate for and market Trelleborg's innovative products and services within a designated territory, industry sector, or client portfolio to meet established sales and profitability objectives.
  • Sales Development: Meet or exceed sales targets set in collaboration with the Regional Sales Manager (RSM) and Regional Sales Director (RSD).
  • Profit Optimization: Attain profit goals as agreed upon with the RSM and RSD.
  • Project Management: Identify and develop projects for key clients, overseeing the project lifecycle and ensuring timely execution.
  • KPI Achievement: Meet key performance indicators for sales as established with the RSM.
  • Lead Tracking: Monitor and enhance project success rates, utilizing C4C for comprehensive project data.
  • Customer Engagement: Actively pursue sales opportunities, visiting both existing and potential strategic clients with a focus on Total Customer Satisfaction and project generation.
  • Relationship Building: Foster strong customer relationships and strategic alliances, assess client needs, recommend suitable products and services, address complex inquiries, negotiate pricing and delivery, and secure sales orders to fulfill sales objectives.
  • Market Expansion: Identify and reach out to prospective clients that can drive future sales and repeat business.
  • Market Insights: Provide valuable market feedback and intelligence to various departments within Marketing Americas.
  • Product Promotion: Advocate for both standard and custom-engineered products, positioning Trelleborg as a comprehensive solution provider.
  • Pricing Strategy: Establish competitive pricing and profit margins in collaboration with the Marketing Department, leveraging market research and analysis.
  • Quotation Management: Ensure prompt delivery of quotations to maintain a competitive advantage.
  • Sales Reporting: Complete monthly reports and submit them in a timely manner.
  • Budget Management: Oversee account and territory sales budgets and forecasts.
  • Strategic Planning: Develop both short-term and long-term sales strategies for key clients and growth opportunities, utilizing Sales Excellence Tools.
  • Sales Visit Planning: Strategically plan annual, quarterly, monthly, and weekly sales visits, establishing customer action plans to prioritize activities that meet sales and profit goals.
  • Brand Awareness: Collaborate with Segment Management and Marketing to enhance Trelleborg's brand visibility and identify marketing opportunities within the territory.
Qualifications:
  • Minimum of a 4-year college degree required (Business or Engineering preferred).
  • 1 to 3 years of experience in sales or a related engineering field.
  • Valid driver's license is mandatory.
  • Strong technical aptitude is advantageous; mechanical inclination is preferred.
  • Ability to interpret and understand technical drawings is a plus.
  • Familiarity with rubber/plastic products is beneficial.
  • Knowledge of ISO quality standards is advantageous.
Core Competencies:
  • Strong business acumen in sales and marketing strategies.
  • Exceptional customer focus and commitment to Total Customer Satisfaction.
  • Technical proficiency or engineering background.
  • Ability to work autonomously as well as collaboratively in a team setting.
  • Outstanding written and verbal communication skills.
  • Strong interpersonal and relationship-building capabilities.
  • Customer-oriented with a positive, professional demeanor.
  • Excellent organizational skills with the ability to manage multiple tasks while maintaining attention to detail.
  • Strong analytical, decision-making, and problem-solving abilities.
  • Proficient in business operational software (CRM, Oracle JDE, SAP).
Travel Requirements:
  • This position is primarily local, with travel requirements (including overnight travel) estimated at around 50% of work time.
  • Travel will encompass local, national, and international engagements for client visits, business meetings, and training sessions.
#INSENC

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)

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