Guest Reception Specialist

2 weeks ago


New York, New York, United States Din Tai Fung Full time
Job Overview

Company: Din Tai Fung Restaurants

Position: Greeter/Host/Hostess

Compensation: $16.00/hour + Estimated Tips ($32-$78/shift)*

The salary range for this position may vary based on various factors, including experience, expertise, and market conditions. Additional details regarding compensation will be provided during the hiring process.

Employment Type: Part-Time

Location: Manhattan - Paramount Plaza Broadway, New York

*Actual tips may differ based on shift and location.

About Din Tai Fung

Din Tai Fung is a renowned Chinese dining establishment famous for its hand-crafted Xiao Long Bao, or steamed soup dumplings. Established in Taiwan in 1958, the restaurant transitioned to a dumpling and noodle house in 1972 and has since gained international acclaim for its exceptional quality and service, boasting over 170 locations globally.

Role Summary

As a Greeter/Host/Hostess, you will play a crucial role in providing a warm welcome to our guests. You will manage the guest seating process using our text message waiting system, ensuring efficient table turnover and minimal wait times to enhance the overall dining experience.

Benefits and Perks
  • Competitive Pay & Benefits
  • Employer Contributions for medical insurance for individuals and eligible dependents
  • Dental, Vision, and Life Insurance
  • Health Savings Account (HSA)
  • Commuter Spending Accounts
  • 401(k) Plan with company match
  • Employee Assistance Program
  • Discounts through BenefitHub
  • Employee Meal Discounts
  • Opportunities for career advancement
Key Responsibilities
  • Deliver a friendly and inviting first and last impression for all guests through exceptional customer service.
  • Utilize the text-message waiting system to accurately manage guest information and provide estimated wait times.
  • Collaborate with fellow greeters and staff to ensure a seamless guest seating experience.
  • Accompany guests to their tables while engaging in friendly conversation.
  • Maintain cleanliness and organization in the Greeter and Cashier areas.
  • Perform side work, including cleaning menus and maintaining the overall cleanliness of the restaurant.
  • Adhere to health regulations and company procedures.
  • Participate in staff meetings and training sessions.
Supporting Functions
  • Maintain a positive and welcoming demeanor towards guests and coworkers.
  • Ensure all Front of House areas are clean and organized.
  • Assist with lifting and moving items as needed.
  • Participate in regular deep cleaning efforts.
  • Maintain confidentiality regarding proprietary information.
Qualifications
  • Seeking friendly, energetic individuals who thrive in a fast-paced environment.
  • Previous experience is preferred but not mandatory.
  • Flexible availability is essential.
  • Ability to stand for extended periods.
  • Exhibit a positive and professional attitude.

Din Tai Fung is an E-Verify and Equal Opportunity Employer.



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