Retail Relationship Banker

4 days ago

Columbia, South Carolina, United States BMO Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Relationship Banker to join our team at BMO. As a key member of our branch, you will be responsible for delivering exceptional service to our customers and prospects, identifying their financial needs, and providing advice and guidance on financial solutions that meet their best interests.

Key Responsibilities
  • Proactively engage with existing customers and prospects to grow loyalty and identify immediate and future opportunities.
  • Conduct needs assessments to identify financial solutions and preferred banking channels, and recommend tailored solutions addressing both sales and service needs.
  • Offer clients advice and guidance on available digital and self-serve options to make banking easy, simple, and fast.
  • Support customer transactions needs based on customer traffic.
  • Engage customers to grow BMO's business by reaching out, generating appointments, and building new relationships within the community.
  • Address questions and resolve issues raised through consumer credit audits and quality checks to ensure accurate data entry and lending application recommendations in compliance with legal and regulatory requirements and lending policies and processes.
  • Apply the risk management framework to the portfolio to protect the Bank's assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process and established yield, quality, diversification, and risk guidelines.
  • Make credit recommendations for personal lending transactions, including home financing, in accordance with sound credit granting principles and with the Bank's policies and procedures.
  • Act as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organize work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer's experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
  • Analyzes issues and determines next steps.
Qualifications
  • Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
  • Canada only: Registration to sell investment products completed - as appropriate for the jurisdiction.
  • Appropriate lending qualifications and designations.
  • Working knowledge of personal and small business customer needs and solutions.
  • Working knowledge of retail investments and lending products.
  • Experience in financial services is an asset.
  • Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
  • Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience.
  • Passionate commitment to helping our customers.
  • Drive to deliver a personal customer experience.
  • A focus on results and the ability to thrive in a consultative sales and team-based environment.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Specialized knowledge.
  • Verbal & written communication skills - Good.
  • Organization skills - Good.
  • Collaboration & team skills - Good.
  • Analytical and problem solving skills - Good.

  • Retail Relationship Banker

    1 week ago

    Columbia, South Carolina, United States BMO Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Relationship Banker to join our team at BMO. As a key member of our branch, you will be responsible for delivering exceptional service to our customers and prospects, identifying their financial needs, and providing advice and guidance on financial solutions that meet their best...

  • Premier Relationship Banker II

    3 weeks ago

    Columbia, South Carolina, United States First Citizens Bank Full time

    About the RoleWe are seeking a highly skilled and experienced Premier Relationship Banker II to join our team at First Citizens Bank. As a key member of our banking team, you will be responsible for building and maintaining strong relationships with our clients, providing expert financial guidance and advice to help them achieve their financial goals.Key...

  • Relationship Banker LP

    4 weeks ago

    West Columbia, South Carolina, United States Wells Fargo Full time

    Job Summary:As a Relationship Banker LP at Wells Fargo, you will play a critical role in our Branch Banking Licensed Banker licensing program. This is a temporary position that will provide you with the opportunity to develop your skills and knowledge in the banking industry.Key Responsibilities:Participate in the Branch Banking Licensed Banker licensing...

  • Senior Banker

    1 day ago

    Columbia, South Carolina, United States Bank of America Full time

    Job Title: Senior BankerWe are seeking a highly motivated and experienced Senior Banker to join our team at Bank of America. As a Senior Banker, you will be responsible for serving as the first point of contact for financial center clients, helping to uncover their personal banking needs and providing appropriate solutions.Key Responsibilities:Deepen client...

  • Universal Banker Trainee

    2 weeks ago

    Columbia, South Carolina, United States Midland States Bank Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Universal Banker Trainee to join our team at Midland States Bank. As a Universal Banker Trainee, you will play a critical role in delivering exceptional customer experiences and building strong relationships with our customers.Key ResponsibilitiesProvide excellent customer service and support...

  • Universal Banker Trainee

    4 weeks ago

    Columbia, South Carolina, United States Midland States Bank Full time

    Job SummaryThe Universal Banker Trainee position at Midland States Bank is a dynamic role that requires delivering exceptional customer experiences to current and potential customers. As a key member of our team, you will be responsible for providing top-notch service, building strong relationships, and driving sales growth.Key ResponsibilitiesCustomer...

  • Universal Banker Trainee

    1 month ago

    Columbia, South Carolina, United States Midland States Bank Full time

    Job SummaryThe Universal Banker Trainee position at Midland States Bank is a dynamic role that requires delivering exceptional customer experiences to current and potential customers. As a key member of our team, you will be responsible for providing top-notch service, building strong relationships, and driving business growth.Key ResponsibilitiesCustomer...

  • Wireless Sales Representative

    1 month ago

    Columbia, South Carolina, United States OSL Retail Services Full time

    About the RoleAs a Wireless Sales Associate at OSL Retail Services, you will be responsible for delivering exceptional customer service and sales excellence in the wireless industry. This role is perfect for outgoing and tech-savvy individuals who thrive on building strong relationships with customers and selling cutting-edge mobile technology.Key...

  • Retail Counter Supervisor

    1 month ago

    Columbia, South Carolina, United States Charlotte Tilbury Full time

    Job OverviewROLE SUMMARY: The Retail Counter Supervisor plays a crucial role in overseeing the operations of the Charlotte Tilbury brand. This position embodies the core values of professionalism, proactivity, passion, prescriptiveness, and potential. As a representative of the Charlotte Tilbury brand, the Retail Counter Supervisor is expected to exemplify...

  • National Account Manager

    2 weeks ago

    Columbia, South Carolina, United States First Brands Group, LLC Full time

    {"title": "National Account Manager", "description": "Job SummaryWe are seeking a highly skilled National Account Manager to join our team at First Brands Group, LLC. As a key member of our sales team, you will be responsible for managing and growing our business with national key account customers in the auto retail channel.Key ResponsibilitiesDevelop and...

  • Executive Retail Manager

    1 month ago

    Columbia, South Carolina, United States Food Lion Full time

    Executive Retail ManagerFood Lion is seeking a highly skilled and motivated Executive Retail Manager to lead our team and drive business success.About the RoleAs an Executive Retail Manager, you will be responsible for overseeing the overall operations of the store, meeting or exceeding financial and sales goals, and building strong relationships with...

  • Retail Shift Lead

    3 weeks ago

    Columbia, South Carolina, United States 5.11 Tactical Full time

    Job SummaryWe are seeking a highly motivated and experienced Shift Lead to join our team at 5.11 Tactical. As a Shift Lead, you will be responsible for delivering an exceptional brand experience, building and maintaining customer relationships, and achieving store sales goals.Key ResponsibilitiesDeliver Overall Brand Experience: Direct and model 5.11's...

  • Full Time Retail Merchandising Specialist

    2 days ago

    Columbia, South Carolina, United States Jacent Strategic Merchandising Full time

    Join Our Team as a Full Time Retail MerchandiserWe are seeking a highly motivated and detail-oriented Full Time Retail Merchandiser to join our team at Jacent Strategic Merchandising. As a key member of our team, you will be responsible for placing products, building displays, and working with store personnel to drive sales and maximize customer...

  • Retail Wireless Consultant

    1 month ago

    Columbia, South Carolina, United States Russell Cellular, Inc. Full time

    Why Choose Russell Cellular, Inc. We offer competitive compensation starting at $18 per hour. Comprehensive health, dental, vision, and life insurance plans Paid sick leave and recognized company holidays 401k plan with employer matching Consistently ranked in Inc. 5000's Fastest Growing Private Companies in America for nine consecutive years and honored in...

  • Part-Time Nabisco Retail Merchandiser

    3 weeks ago

    Columbia, South Carolina, United States Mondelēz International Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Part-Time Nabisco Retail Merchandiser to join our team. As a key member of our sales team, you will be responsible for merchandising and promoting our iconic brands, including Oreo, Chips Ahoy, and Ritz, in retail stores across the region.Key ResponsibilitiesMerchandise and stock store...

  • Retail Counter Supervisor

    1 month ago

    Columbia, South Carolina, United States Charlotte Tilbury Full time

    Job OverviewPOSITION SUMMARY: The Counter Manager plays a crucial role in ensuring the smooth and effective functioning of the Charlotte Tilbury brand. This position embodies the core values of the brand, demonstrating professionalism, proactivity, passion, prescriptiveness, and potential. As a representative of the Charlotte Tilbury brand, the Counter...

  • Financial Services Specialist

    1 week ago

    West Columbia, South Carolina, United States Bankers Life Full time

    Unlock Your Earning Potential with Bankers LifeAs a Financial Services Professional with Bankers Life, you'll have the opportunity to build a successful career in the financial services industry. Our award-winning training program will equip you with the knowledge and skills you need to succeed, and our hybrid experience model allows you to work in-office or...

  • Retail Security Representative

    1 month ago

    Columbia, South Carolina, United States Belk Full time

    Job SummaryAs a Visual Security Associate at Belk, you will play a critical role in maintaining a safe and secure store environment. Your primary responsibility will be to provide a visible deterrent to theft and enhance the customer experience.Key ResponsibilitiesSupport a culture of diversity and inclusion, promoting a welcoming atmosphere for all...

  • Retail Counter Supervisor

    1 month ago

    Columbia, South Carolina, United States Charlotte Tilbury Full time

    Job OverviewPOSITION SUMMARY: The Counter Manager plays a pivotal role in overseeing the operations of the Charlotte Tilbury brand. This position requires a commitment to embodying the 5 P's: Professional, Proactive, Passionate, Prescriptive, and Potential. As a representative of the Charlotte Tilbury brand, the Counter Manager is expected to uphold brand...

  • Retail Custom Framer/Personal Designer

    1 day ago

    Columbia, South Carolina, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Retail Custom Framer/Personal Designer to join our team at Michaels Stores. As a key member of our store team, you will be responsible for delivering exceptional customer service, creating memorable framing solutions, and maintaining a safe and clean store environment.Key ResponsibilitiesAdhere...