Vice President of Client Service
13 hours ago
At BNY, we're seeking a seasoned professional to join our Loan Administration Services team as a Vice President, Client Service I. This role is located in Pittsburgh, PA, and offers a hybrid work arrangement.
Key Responsibilities:- Lead a team of client service professionals in providing exceptional support to major clients, addressing complex operational and technical issues, and ensuring requests are executed.
- Apply advanced problem-solving skills, judgment, and experience to analyze information and deliver high-quality service to a specialized client base.
- Proactively assist clients in reviewing potential business needs and direct them to appropriate resources at BNY, assuming client onboarding and/or risk management responsibilities as needed.
- Resolve complex or non-routine client issues or inquiries, using in-depth knowledge of client issues and needs to contribute to business development efforts.
- Bachelor's degree or equivalent combination of education and experience.
- 5-7 years of total work experience, preferably in client service/operations within financial services.
- Corporate Trust background strongly preferred, with CLO/CDO background and SOLVAS experience also highly valued.
- Finance/accounting, compliance/reporting, reconciliation background experience strongly preferred.
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey, focusing on your health, fostering personal resilience, and reaching your financial goals as a valued member of our team.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
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Vice President of Client Service
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Washington, DC , USA, United States BNY Full timeJob Title: Vice President, Client Service IAt BNY, we're seeking a seasoned professional to join our team as a Vice President, Client Service I. As a key member of our Loan Administration Services team, you'll be responsible for delivering exceptional client service and driving business growth.Key Responsibilities:Lead a team of client service professionals...
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