Patient Support Specialist
3 weeks ago
PeaceHealth is seeking a dedicated and compassionate Patient Support Specialist to join our team. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and support in our Outpatient Oncology department.
Key Responsibilities- Assist the healthcare team in maintaining an efficient and organized nursing unit through effective communication and organizational skills.
- Provide patient care within the scope of a Certified Nursing Assistant (C.N.A) as directed by the Registered Nurse.
- Perform assigned tasks within the scope of a Certified Nursing Assistant and in accordance with PeaceHealth and general nursing policies and procedures.
- Meet or exceed customer needs as a patient advocate, exercising discretion in the management of patient information and assuring strict patient confidentiality.
- Report significant changes in patient status to the appropriate care team member.
- Responsible for clerical duties on the unit, including accurate transcription of orders, coordination of patient admission, discharge, and transfer, and coordination of patient registration, scheduling, and insurance authorizations.
- Monitor, maintain, and order unit supplies.
- Promote the safety and security of the unit through a working knowledge of fire, biohazard, electrical safety, infection control policies, and disaster plan.
- Promote a safety-conscious work force and maintain good housekeeping practices.
- Within the scope of a Nursing Assistant, demonstrate the ability to assess, plan, implement, and evaluate individual patient care appropriate to the age of patients served.
- High School Diploma or equivalent.
- Preferred: Previous Certified Nursing Assistant experience and/or Unit Secretary or related experience.
- Required: Certified Nurse Assistant - Washington and Basic Life Support.
- Preferred: Working knowledge of computers and good communication and organization skills.
Lifting: Patient handling no greater than 35 lbs. without the use of assistive equipment and/or devices. Fine motor skills to grasp and control medical equipment and perform precise procedures. Push/Pull: Frequently up to 45 lbs. force. Ability to move around area with frequent sitting. Bending/stooping/squatting/reaching/kneeling frequently. Lifting (non-patient) up to 20 lbs. occasionally and 5 lbs. frequently.
Environmental Conditions: Exposure to biohazard, body fluids, and airborne particles. Must be able to complete tasks in a noisy environment.
Mental/Visual: Vision and hearing required within normal limits. Ability to communicate and exchange accurate information.
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