Customer Service Agent

4 days ago


Birmingham, Alabama, United States Fairfield Inn Birmingham - RAM Hotels Full time

About Us

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Fairfield Inn Birmingham - RAM Hotels is a leading provider of hospitality services, committed to delivering exceptional experiences to our guests. We are a dynamic and growing company, seeking talented individuals who share our passion for customer service and excellence.

Job Description:

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This position involves providing top-notch customer service to our guests, ensuring a smooth check-in and check-out process, and responding to their needs in a timely and professional manner. The ideal candidate will have excellent communication and interpersonal skills, with the ability to interact effectively with guests, colleagues, and management.

Key Requirements:

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  • A high school diploma or equivalent required; prior experience in the hospitality industry preferred">
  • Excellent communication and interpersonal skills, with the ability to interact effectively with guests, colleagues, and management">
  • Ability to work flexible hours, including evenings, weekends, and holidays, as needed">
  • Knowledge of hotel operations, including front desk procedures, room assignments, and guest services">
  • Basic math skills and accuracy with handling cash transactions">
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Benefits:

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  • A competitive salary of $35,000 per year, based on experience">
  • A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off">
  • Opportunities for career growth and professional development within the company">
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Estimated Salary: $35,000/year

Location: Fairfield Inn Birmingham, AL



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