Digital Operations Coordinator

3 weeks ago


New York, New York, United States iHeartMedia Full time
Job Title: Digital Operations Coordinator

We are seeking a highly organized and detail-oriented Digital Operations Coordinator to join our team at iHeartMedia. As a Digital Operations Coordinator, you will be responsible for providing administrative and process support for contract administration, customer service, and order history.

Key Responsibilities:

  • Provides administrative and/or process support for contract administration, customer service, and order history.
  • Acts as an extension of the sales team by assisting with product pricing, sales development, sales material creation, marketing communications, sponsorship proposals & recaps.
  • Generates contract confirmations, reports related to sales activities & revenue data, pool reports, unapproved credits, etc.
  • Responds to client requests, e.g., spot times.
  • Records and forwards checks, handles contracts for Account Executives, prepares presentations, types & proofreads correspondence, files and makes copies, relieves receptionist.

Requirements:

  • Manages time; focuses on urgent and important tasks; avoids procrastination; follows up; shows strong attention to detail; meets deadlines
  • Adapts to shifts in priorities and urgencies
  • Proficient in Microsoft Office Suite; familiar with Viero and Sales Force or demonstrates ability to learn new systems quickly
  • Assumes responsibility & accountability for assignments and tasks
  • Actively listens; clearly and effectively conveys information; uses professional telephone skills; demonstrates effective business writing skills; shows excellent grasp of grammar
  • Exhibits good interpersonal skills; collaborates with others; maintains composure when faced with difficult situations and personalities
  • Demonstrates competitive spirit; shows desire to 'move up'

What We Offer:

  • Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data.
  • iHeartMedia's benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:
  • Employer-sponsored medical, dental, and vision with a variety of coverage options
  • Company-provided and supplemental life insurance
  • Paid vacation and sick time
  • Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
  • A Spirit day to encourage and allow our employees to more easily volunteer in their community
  • A 401K plan
  • Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family, and caregiving
  • A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance, and more

iHeartMedia is an Equal Opportunity Employer:

iHeartMedia is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.



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