Digital Operations Manager

3 days ago


New York, New York, United States iHeartMedia Full time

About the Role:

The Digital Campaign Operations Manager will be responsible for optimizing digital processes, enhancing team performance, and ensuring that sales initiatives are effectively supported through technology and data-driven strategies.

This role requires a strategic thinker with strong leadership skills and a passion for digital transformation.

Key Responsibilities:

  • Manage and mentor a team of digital campaign specialists, ensuring they are aligned with sales goals and equipped to excel in their roles.
  • Foster a collaborative and high-performance team culture.
  • Develop and implement strategies to optimize digital operations that support sales processes and enhance customer engagement.
  • Monitor industry trends and emerging technologies to inform digital strategy.
  • Collaborate with the sales team to identify digital tools and resources that improve efficiency and drive revenue growth.
  • Analyze sales data to provide insights and recommendations for enhancing sales performance.
  • Oversee the planning and execution of digital projects, ensuring they are delivered on time and within budget.
  • Coordinate cross-functional efforts to streamline processes and improve workflow.
  • Design and implement training programs for the sales team on digital tools and platforms.

Requirements:

  • 5+ years of experience in digital operations, sales support, or a related role.
  • Proven experience managing teams and leading projects in a digital environment.
  • Strong analytical skills with the ability to interpret data and make informed decisions.
  • Excellent communication and interpersonal skills.
  • A proactive mindset with a focus on continuous improvement.

About iHeartMedia:

iHeartMedia is the number one audio company in the United States, reaching nine out of 10 Americans every month – we specialize in radio, digital, social, podcasts, influencers, data, and events across the nation and provide premier opportunities for advertisers.

Visit https://www.iheartmedia.com to learn more about us.

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