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GTM Tools and Systems Manager

2 months ago

Topeka, Kansas, United States Confluent Full time
About the Role

We are seeking a highly skilled GTM Tools and Systems Manager to join our Sales Operations team at Confluent. As a key member of our team, you will be responsible for managing our GTM tool renewals, tool pilots, and improving GTM tools through process, technology, and automation.

Key Responsibilities
  • Act as SME and internal owner for over a dozen GTM Tools, collaborating with Procurement/InfoSec on new tools and renewals.
  • Manage GTM tool renewals and tool pilots, collaborating with internal end-users and cross-functional teams to incubate new initiatives aiming to reduce friction within the sales organization.
  • Improve GTM tools through a combination of process, technology, and automation.
  • Actively participate in evaluations, testing, and training of all technologies serving our Sales teams.
  • Lead a team of 2 analysts/admins who will help you execute your vision, and assist with tasks such as user provisioning.
  • Troubleshoot tool issues internally and with external vendor support tickets for bug fixes/enhancements.
  • Assist Sales Enablement on tooling changes that impact the field team.
  • Proactively identify problems/opportunities and perform root cause analysis/diagnosis.
  • Analyze and optimize the end-user experience within GTM systems.
  • Publish regular GTM Tooling roadmap to a broad set of stakeholders.
  • Be on the forefront of driving AI tooling initiatives, including support building in-house AI applications, new AI tools, and turning on AI functionality in existing tools.
  • Manage GTM Tool Budgeting with Finance and business stakeholders.
  • Continually look for and suggest ways to improve sales productivity, efficiency, and effectiveness via our GTM systems.
  • Stay on top of the latest feature releases within GTM technologies.
Requirements
  • Strong Knowledge of GTM Tools (Salesforce, Groove, Outreach, LinkedIn SalesNavigator, Clari).
  • Salesforce, Clari & Groove(or Outreach/SalesLoft) experience is a must.
  • Strong project management and cross-functional collaboration skills.
  • 4+ years of Sales Operations experience.
  • Extensive Salesforce administration experience.
  • Proactive and passionate, independently capable of seeking information, solving conceptual problems, corralling resources, and delivering results.
  • Positive work style, focus on getting things done, and a strong desire to learn and grow.
What Gives You an Edge
  • Experience in a B2B SaaS organization.
  • Sales Experience.
  • Experience implementing cutting-edge AI tools.

We are an equal opportunities employer and welcome applications from diverse candidates. We offer a competitive salary, bonus, and equity package, as well as a wide range of employee benefits. To learn more about our benefits, click here.