HVAC Operations Manager
2 weeks ago
Company Overview:
Lindstrom Air Conditioning & Plumbing is a reputable organization that has been serving customers since 1975. Our commitment to excellence in customer service has fueled our growth, primarily through positive word of mouth.
Position Summary:
We are currently in search of an HVAC Operations Manager to oversee our daily field activities and ensure our team delivers exceptional service to our clients.
Key Responsibilities:
- Manage and enhance daily operations within the HVAC department.
- Facilitate training and development programs for technicians to promote professional growth.
- Ensure compliance with safety standards and operational excellence through effective inventory management and reporting.
- Coach service technicians to improve performance metrics such as average ticket size and closing rates.
- Monitor customer feedback and address escalated concerns to guarantee satisfaction.
What We Offer:
- Competitive salary ranging from $100,000 to $110,000.
- Annual bonus opportunities.
- Comprehensive health, vision, and dental insurance options for employees and their families.
- 401K retirement plan with company matching contributions.
- Life insurance and disability coverage.
- Additional programs including FSA, EAP, and legal services.
- Continuous professional development and training in a collaborative work environment.
Qualifications:
- High School Diploma or equivalent; Bachelor's Degree is preferred.
- Minimum of 2 years of experience as an HVAC Service Manager.
- EPA Certification is required; Nate Certification is a plus.
- Strong leadership abilities and a collaborative mindset to enhance team performance.
- Comprehensive understanding of HVAC systems for both residential and commercial applications.
- Positive attitude and enthusiasm for driving sales and business growth.
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