Airport Operations Coordinator
2 weeks ago
Job Summary:
Fontainebleau Development is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Provide excellent customer service to clients, responding to their inquiries and resolving any issues in a timely and professional manner.
- Assist clients with their requests, such as fuel, catering, hotel accommodations, and ground transportation.
- Bill clients for services rendered and maintain accurate records.
- Set up new accounts and perform other clerical duties as required.
- Transport clients by crew van to airport terminals and local hotels.
- Perform other duties as required to ensure the smooth operation of our customer service department.
Requirements:
- High school diploma or general education degree (GED) required.
- One year minimum working in customer service.
- NATA CSS Certified, NATA Miss Fuel Prevention, TFBO CUS/UNV certified, Phone Etiquette Efficient, FlightBridge Trained, and Traqpak Trained.
Working Conditions:
The Customer Service Representative will work in a fast-paced environment, interacting with clients and colleagues on a daily basis. The ideal candidate will be able to multitask, work well under pressure, and maintain a professional image and attitude at all times.
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