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Senior Account Manager

2 months ago

Phoenix, Arizona, United States Entegris Full time
Job Title: Senior Account Manager

Entegris is a leader in the Semiconductor Industry, and we are seeking a Senior Account Manager for our Advanced Material Handling (AMH) Division. As a key member of our sales team, you will be responsible for developing and executing sales strategies to drive revenue growth and market share in the AMH business.

Key Responsibilities:
  • Develop and own the sales plan to achieve revenue, profitability, and forecasting objectives.
  • Understand customer business and technology roadmaps and drive internal teams for continuous improvement in product quality, establishing technical edge, and market competitiveness.
  • Participate in global AMH sales and BU team meetings and provide new project sales strategies incorporating cross-functional team efficiencies to drive maximum revenue on complex sales opportunities.
  • Drive effective pricing strategy through contract and price negotiation processes, focusing on enlarging and developing market share in accordance with total margin strategy.
  • Work closely with global and regional support teams to ensure indirect pre- and after-sale service are effectively provided.
  • Ensure channel alignment of all sales activities for accounts that are co-managed by Direct and Indirect sales channels.
  • Serve as Entegris' primary point of escalation in addressing and resolving matters that have been elevated as critical.
  • Demonstrate leadership presence that can resolve escalated matters in a manner that keeps Entegris in good standing, ensuring key stakeholders (BU, Region, Corporate) visibility to issues.
  • Establish customer intimacy to ensure Entegris is supporting customer long-term business strategy, collaborating with customer to identify their initiatives, specify problems, define needs, and recommend solutions.
  • Develop and maintain senior-level industry contacts and relationships to provide opportunities for new business.
  • Work closely with Finance, Logistics, BU, and Quality to eliminate non-value-add cost to improve competitiveness.
  • When warranted, develop a supplier rating management process with cross-functional teams, orchestrating internal action plans based on customer feedback and continuous improvement activities to achieve customer satisfaction.
  • Utilize significant technical knowledge of product lines to maintain and pursue new business opportunities.
Requirements:
  • MBA or BS degree (preferred) with 10+ years' experience in WW SEMI Fabs, OEM tool vendor, or other SEMI supplier market in a sales or field application position.
  • Strong problem-solving and sales skills; knowledge of SEMI Market; Advanced Logic, Memory, Foundry, Legacy Node Manufacturing, and Backend Packaging.
  • Demonstrated success with AOPs and BU goals and end-to-end execution of marketing strategies.
  • Excellent interpersonal and communications skills, experience working in a matrix environment, and managing multiple priorities and projects with dynamic timelines to execution.
  • Knowledge of AMHS, wafer processing/handling, and/or gas/chemical delivery aspects of semiconductor operations is a plus.
  • Entrepreneurial, self-starting, strategic thinker with demonstrated track record of success in the development and execution of marketing strategies.
  • Is curious, seeking to understand opportunities, challenges, issues, and solutions to a level that optimizes insights for maximum resolution.
  • Ability to effectively deal with ambiguity.
  • Strong bias for action and drive for results.
  • Strong written and verbal communication skills, with a strong background in data analysis, including Excel and other database tools. Proficient in PowerPoint.
  • Proficiency and prior experience with Salesforce CRM platform.
  • Ability to travel 25% domestically.
What We Offer:

At Entegris, we invest in providing opportunities to our employees and promote from within. The new hire in this role will have the potential to grow and create relationships across the organization and be recognized for demonstrated success and adherence to company PACE values.

Our total rewards package goes above and beyond just a paycheck. Whether you're looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals.

  • Generous 401(K) plan with an impressive employer match.
  • Excellent health, dental, and vision insurance packages to fit your needs.
  • Flexible work schedule and 11 paid holidays a year.
  • Paid time off (PTO) policy that empowers you to take the time you need to recharge.
  • Education assistance to support your learning journey.
  • Values-driven culture with colleagues that rally around People, Accountability, Creativity, and Excellence.

At Entegris, we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.

Entegris strongly encourages all of its employees to be vaccinated against COVID-19. At Entegris, COVID-19 vaccination is preferred but not required at this time.