Customer Data Specialist

7 hours ago


Creve Coeur, Missouri, United States Bayer Full time
About the Role

We are seeking a highly skilled Customer Master Data Specialist to join our team at Bayer. As a key member of our organization, you will be responsible for managing and maintaining customer account records to support the operations of our North America commercial and product supply organizations.

Key Responsibilities
  • Manage and maintain customer master data in SAP and ancillary systems (IRD, Salesforce, etc.) to ensure timely, accurate, and high-quality customer data.
  • Research unknown customer accounts to identify whether they are new or existing customers, driving quality for B2B and Grower Point of Sale insights and enabling key customer-facing marketing programs.
  • Proactively identify and resolve customer master data-related issues.
  • Identify best practices and process improvements for data management based on investigation/analysis and solicited feedback.
  • Incorporate process changes into appropriate audit and training materials.
  • Collaborate with IT support on enhancements and production support issues.
  • Participate in or manage small customer data-related projects within or outside of the team.
Requirements
  • High School Diploma with 3+ years' experience or Bachelor's Degree with 1+ years' professional experience.
  • Experience in ERP data governance, data management, or working with customer data.
  • Detail-oriented and highly focused on delivering results.
  • Proactive problem-solving skills with the ability to identify, analyze, and interpret data.
  • Effective and detailed oral and written communication and listening skills.
  • Fast learner.
  • Seeks to understand process.
What We Offer
  • Base salary estimated range between $55,000 and $82,999.20 annually, depending on the hiring location.
  • Comprehensive health benefits, including medical, dental, vision, life, and disability, as well as a Life Solutions Plan covering mental health benefits.
  • Industry-leading 401K match of up to 10%.
  • Discounted access to Employee Share Purchase Plan program.
  • Professional growth opportunities, including up to $10,000 college tuition reimbursement, access to upskilling platform, leadership training, mentoring, and coaching programs, and short-term assignments (domestic and international).

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