Dental Office Coordinator

1 week ago


Seattle, Washington, United States Dentologie Full time
About Dentologie

Dentologie is a dynamic and innovative dental office that prioritizes patient care and satisfaction. We are seeking a highly skilled and motivated Front Desk Concierge to join our team.

Job Summary

The Front Desk Concierge is responsible for delivering exceptional patient care, ensuring a seamless and efficient experience for our patients. This role requires excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities
  • Professionally greet and communicate with patients, providing a positive and welcoming experience.
  • Schedule and confirm appointments, ensuring timely and accurate communication.
  • Present accurate treatment plans to patients, addressing their questions and concerns.
  • Accept payment for services and accurately post to the ledger.
  • Answer phones, texts, and emails in a timely and professional manner.
  • Communicate and follow up with staff and patients, ensuring seamless coordination.
  • Handle confidential medical information with discretion and professionalism.
  • Check in lab cases and maintain accurate records.
  • Assist with training new team members as needed.
Requirements
  • Excellent verbal and written communication skills.
  • Strong interpersonal and customer service skills.
  • Organizational skills and attention to detail.
  • Time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to function well in a high-paced and at times stressful environment.
  • Ability to work in a rotating office schedule.
Dentologie Benefits and Perks
  • Medical, dental, and vision insurance.
  • Free dental coverage for employees.
  • Employer-paid life and disability insurance.
  • $50/month for mass transit or parking expenses.
  • 401k with employer match.
  • Flexible spending accounts.
  • Paid holidays.
  • Paid personal and sick time.
  • Supportive, friendly leadership that wants you to succeed.
  • Upbeat team and fun culture.


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