Patient Services Director

5 days ago


Houston, Texas, United States HHS Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Services Manager to join our team at HHS. As a key member of our food and nutrition team, you will be responsible for ensuring the highest quality of patient care and satisfaction.

Key Responsibilities
  • Train and monitor staff to ensure compliance with food safety and sanitation standards
  • Conduct annual staff evaluations and maintain disciplinary policies
  • Ensure patient satisfaction through effective communication and problem-solving
  • Coordinate and evaluate food service standards to ensure patient/resident satisfaction with meals and nourishment
  • Implement and maintain the patient ambassador program
  • Educate patients and/or family members on nutritional needs
  • Attend patient rounds on assigned floors
  • Present oneself in a professional manner in accordance with the hospital's and HHS' expectations
Requirements
  • Certified Dietary Manager (CDM), Registered Dietitian (RD), or Licensed Dietitian (LD) preferred
  • Bachelor's degree in Food and Nutrition or a minimum of 2 years of experience in a similar role/responsibility
  • Knowledge of regulatory standards
  • Proficient computer skills, including Microsoft Excel and Word
  • Excellent communication and client relationship management skills


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