Treasury Management Support Specialist

4 weeks ago


Milwaukee, Wisconsin, United States eTeam Full time
Job Title:
Treasury Management Support Specialist

Job Summary:
eTeam is seeking a skilled Treasury Management Support Specialist to provide exceptional customer support services to commercial banking customers. The ideal candidate will possess a strong understanding of Treasury Management products and services, as well as excellent technical skills to navigate the Bank's servicing tools.

Key Responsibilities:
Provide proactive support to customers through phone and email inquiries
Assist customers in navigating on-line platforms and Treasury Management products
Develop and maintain a working knowledge of assigned area and accounts through frequent client contact and execution of standard departmental procedures
Regularly attend trainings to support and expand knowledge base

Requirements:
Technical support and/or cobrowse skills
Preferred understanding of digital capabilities with experience in Information Technology environment
Knowledge of Treasury Management Products/Services with preferred experience with GTM and Operations

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