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Manager, Operational Risk

2 months ago

Chicago, Illinois, United States CIBC Full time
About the Role

CIBC is seeking a highly skilled and experienced professional to join our team as a Senior Manager, Fraud Controls. As a key member of our US Region 1 LOD Fraud Management team, you will play a critical role in developing and implementing strategies to mitigate fraud risk and optimize the client experience.

Key Responsibilities
  • Operations and Risk Management
    • Identify fraud risk exposures and fraud-related client impacts proactively through data analysis and operational observation.
    • Support fraud strategy policy development to mitigate fraud risk and optimize the client's experience.
    • Evaluate the prevention potential of new technologies and/or process changes for the purpose of mitigating fraud and optimizing client experience.
  • Relationship Management
    • Consult with internal partner groups, including line of business, Corporate Security, and Fusion, to identify emerging issues and potential fraud exposures.
    • Liaise with and attend fraud risk forums to identify emerging trends, new technologies, and industry best practices.
    • Maintain contact with external organizations and vendors/suppliers to evaluate new fraud prevention technologies.
  • Strategic Initiatives
    • Participate and collaborate in the creation of a culture that promotes analytics-driven decisions backed by investigation and collaboration around risk data.
    • Develop client and employee-facing fraud awareness initiatives in collaboration with other functional areas.
    • Manage third-party vendors that provide fraud controls and ensure those controls are operating effectively.
Requirements
  • Bachelor's Degree or equivalent experience.
  • 5+ years in fraud prevention for a domestic bank or large and foreign banking organization from both a strategy and operations perspective.
  • Strong subject matter knowledge of banking products, services, channels, and the associated risks, with acknowledged expertise in at least one of these categories.
  • Excellent research and presentation skills.
  • Proficiency in MS Office, especially MS Excel and PowerPoint.
  • Ability to collaborate effectively and follow up to ensure achievement of deadlines, outcomes, and results.
  • Ability to effectively present information within and across teams both verbally and in writing.
About CIBC

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and provide an accessible candidate experience. If you need accommodation, please contact us.