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Healthcare Administrative Assistant
2 months ago
Southeast Mississippi Rural Health Initiative Inc. is a prominent network of Community Health Centers dedicated to serving the healthcare needs of Southeast Mississippi. We are seeking a Healthcare Administrative Assistant to become an integral part of our team.
Key Responsibilities:
- Accurately update patient records during each appointment
- Welcome patients and visitors with professionalism and courtesy
- Ensure the availability of necessary office supplies
- Uphold patient confidentiality at all times
- Regularly monitor and maintain the cleanliness of the waiting area
- Digitally archive patient charts on a daily basis
- Verify the accuracy of daily financial transactions
- Prepare end-of-day financial summaries
- Manage cash drawer operations in the morning and afternoon
- Facilitate fee collection from patients
- Assist patients with sliding scale payment options
- Keep the workspace organized and efficient
- Handle challenging patient interactions with professionalism
- Gather and compile patient feedback through satisfaction surveys
- Support the Health Center Manager with various tasks as required
- Promptly send faxes and other communications
- Coordinate follow-up appointments for patients
- Issue receipts for payments received
- Maintain the medical records management system
- Answer incoming calls, take messages, and schedule appointments with precision
- Confirm patient insurance details for accuracy
Qualifications:
- Completion of high school diploma or GED equivalent
- Proficient in basic computer operations and typing
- Prior experience in clerical roles is preferred
- Familiarity with record-keeping practices
- Excellent written and verbal communication skills
- Ability to manage multiple tasks while maintaining a positive demeanor
Physical Demands:
- Good visual acuity, dexterity, and coordination are essential
- Ability to stand, reach, and walk as needed
- Willingness to work extended hours when required
- Capability to lift and carry items weighing over 10 lbs