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Healthcare Administrative Assistant

2 months ago


Hattiesburg, Mississippi, United States Southeast Mississippi Rural Health Initiative Inc Full time
Position Overview

Southeast Mississippi Rural Health Initiative Inc. is a prominent network of Community Health Centers dedicated to serving the healthcare needs of Southeast Mississippi. We are seeking a Healthcare Administrative Assistant to become an integral part of our team.

Key Responsibilities:

  • Accurately update patient records during each appointment
  • Welcome patients and visitors with professionalism and courtesy
  • Ensure the availability of necessary office supplies
  • Uphold patient confidentiality at all times
  • Regularly monitor and maintain the cleanliness of the waiting area
  • Digitally archive patient charts on a daily basis
  • Verify the accuracy of daily financial transactions
  • Prepare end-of-day financial summaries
  • Manage cash drawer operations in the morning and afternoon
  • Facilitate fee collection from patients
  • Assist patients with sliding scale payment options
  • Keep the workspace organized and efficient
  • Handle challenging patient interactions with professionalism
  • Gather and compile patient feedback through satisfaction surveys
  • Support the Health Center Manager with various tasks as required
  • Promptly send faxes and other communications
  • Coordinate follow-up appointments for patients
  • Issue receipts for payments received
  • Maintain the medical records management system
  • Answer incoming calls, take messages, and schedule appointments with precision
  • Confirm patient insurance details for accuracy

Qualifications:

  • Completion of high school diploma or GED equivalent
  • Proficient in basic computer operations and typing
  • Prior experience in clerical roles is preferred
  • Familiarity with record-keeping practices
  • Excellent written and verbal communication skills
  • Ability to manage multiple tasks while maintaining a positive demeanor

Physical Demands:

  • Good visual acuity, dexterity, and coordination are essential
  • Ability to stand, reach, and walk as needed
  • Willingness to work extended hours when required
  • Capability to lift and carry items weighing over 10 lbs