Patient Services Coordinator
2 weeks ago
The Patient Services Coordinator plays a vital role in ensuring a seamless experience for patients and visitors at Piedmont HealthCare. This position encompasses a variety of responsibilities that contribute to the efficient operation of the front office and the overall satisfaction of patients.
KEY RESPONSIBILITIES:
Compliance:
Ensures adherence to all relevant regulations, including patient confidentiality and information release protocols; maintains the utmost confidentiality regarding patient data and organizational matters; stays informed on compliance standards and organizational policies.
Reception Duties:
Welcomes patients, visitors, and vendors with professionalism and courtesy; manages visitor access and addresses common inquiries regarding directions and paperwork; follows emergency protocols and communicates effectively during urgent situations; assists patients with mobility challenges and collaborates with clinical staff as necessary.
Front Office Operations:
Handles patient check-ins by confirming and updating personal, insurance, and registration details in line with established procedures; manages appointment scheduling, cancellations, and rescheduling while keeping staff informed of any changes; coordinates with back office personnel to ensure a smooth patient flow; reviews and adjusts patient billing generated through electronic records and processes payments accurately; facilitates referrals and hospital admissions as directed; possesses foundational knowledge of managed care plans and medical coding.
Financial Management:
Processes patient check-outs, collecting payments and outstanding balances in accordance with insurance coverage; provides receipts for services rendered; maintains and reconciles cash drawers, documenting daily transactions; prepares bank deposits following established closing procedures.
Telephone Operations:
Manages incoming calls, directing them according to office protocols and providing general information; promptly alerts medical staff of patients needing urgent care; refers inquiries about medications and treatments to appropriate clinical personnel; records messages in compliance with office policies and may return calls as needed.
Administrative Support:
Maintains accurate records relevant to the office's functions; updates the physician on-call schedule and communicates changes to the answering service; assists with various administrative tasks, including filing, coordinating lab work, and typing correspondence; sorts and distributes mail and medical records.
Safety Protocols:
Adheres to established safety standards and practices to foster a secure work environment; supports cleaning and maintenance procedures; keeps the work area and reception area organized and reports any equipment issues to management.
Communication Skills:
Exhibits professional communication skills, both verbal and written, when interacting with patients, colleagues, and healthcare providers.
Professional Development:
Participates in required training sessions and meetings; engages in educational programs to enhance professional growth; takes initiative in pursuing continuing education opportunities.
Leadership Qualities:
Demonstrates leadership principles through effective interactions with team members and healthcare providers; adheres to care standards and may assist in developing these policies; may help orient new staff members.
Resource Management:
Oversees the inventory of office supplies and materials; requests and orders supplies as necessary; manages the supply inventory for the office and distributes items as required.
QUALIFICATIONS:
EDUCATION:
High school diploma or equivalent required.
EXPERIENCE:
Minimum of one year of relevant experience, preferably in a healthcare setting. An associate degree may substitute for the experience requirement.
CERTIFICATION:
No specific licensure or certification required by law.
ADDITIONAL SKILLS:
Familiarity with electronic patient management systems is preferred.
-
Patient Care Coordinator
5 days ago
Athens, Georgia, United States Piedmont Athens Regional Hospital Full timeJob SummaryPiedmont Athens Regional Hospital is seeking a skilled Patient Care Coordinator to join our team. As a key member of our healthcare team, you will be responsible for promoting patient and family wellness, improving care outcomes, and managing comprehensive transitional care plans for patients with complex and psychosocial needs.Key...
-
Patient Care Coordinator
2 weeks ago
Athens, Georgia, United States Physiotherapy Associates Full timePosition Overview: As a crucial member of our healthcare facility, you will be the first point of contact for patients, ensuring they receive outstanding service from the moment they arrive. In the role of a Patient Service Specialist, you will oversee both patient interactions and administrative tasks, creating a welcoming environment that fosters patient...
-
Patient Care Coordinator
5 days ago
Athens, Georgia, United States Piedmont Athens Regional Hospital Full timeJob SummaryPiedmont Athens Regional Hospital is seeking a skilled Registered Nurse to join our team. As a Registered Nurse, you will be responsible for providing high-quality patient care and collaborating with our interdisciplinary team to achieve optimal patient outcomes.Key ResponsibilitiesAssessment and Planning: Conduct thorough patient assessments,...
-
Therapeutic Services Provider
2 weeks ago
Athens, Georgia, United States Restore Therapy Services Full timePOSITION SUMMARY:The primary objective is to uphold the highest standards of care while delivering therapy services to patients and overseeing the activities of therapy assistants, in compliance with applicable federal, state, and local regulations.KEY RESPONSIBILITIES:Administers physical therapy services based on a physician's prescribed care plan, which...
-
Patient Billing Integrity Coordinator
2 weeks ago
Athens, Georgia, United States Trinity Health Full timeEmployment Type: Full timeShift: Day Shift Job Overview: The Charge Integrity Specialist is accountable for ensuring precise CPT and/or ICD-10 documentation within the patient billing framework. This role involves educating team members and healthcare providers on the accurate documentation of services rendered and the appropriate coding that reflects those...
-
Culinary Services Coordinator
2 weeks ago
Athens, Georgia, United States Trinity Health Full timeEmployment Type: Full-time Shift: Day Shift Position Overview: As a Culinary Services Coordinator, you will be responsible for ensuring the effective preparation and delivery of meals in accordance with established menus and production plans. Your role will include: Utilizing approved recipes to create food items while adhering to routine schedules and...
-
Public Service and Outreach Coordinator
5 days ago
Athens, Georgia, United States InsideHigherEd Full timeAbout the PositionThe University of Georgia is seeking a highly skilled and experienced professional to serve as a Community Engagement Specialist in our Public Service and Outreach unit. This is a statewide position that requires the ability to travel to locations across Georgia.Key ResponsibilitiesOrganize and facilitate meetings of local stakeholders to...
-
Hospice Case Manager RN
4 days ago
Athens, Georgia, United States Clinical Management Consultants Full timeJob Summary:Clinical Management Consultants is seeking a dedicated Hospice Case Manager RN to join our team. This role involves delivering patient care across various settings, including homes, hospitals, and long-term care facilities within the hospice service area.Key Responsibilities:Collaborate with a multidisciplinary hospice team to ensure effective...
-
Patient Access Representative
2 months ago
Athens, Georgia, United States Christus Health Full timeDescriptionSummary:Patient Access Representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for hospital service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account. Patient Access...
-
Imaging Department Coordinator
5 days ago
Athens, Georgia, United States Piedmont Athens Regional Hospital Full timeJob SummaryPiedmont Athens Regional Hospital is seeking a skilled Clinical Resource Coordinator-Imaging to join our team. As a key member of our imaging department, you will play a vital role in coordinating emergent add-on procedures and providing exceptional support to our scheduling department and referring physician offices.Key ResponsibilitiesCoordinate...
-
SLP - Patient Recovery Therapist
5 days ago
Athens, Georgia, United States Lifepoint Rehabilitation Full timeJob SummaryWe are seeking a highly skilled Speech Language Pathologist to join our team at Lifepoint Rehabilitation. As a key member of our rehabilitation team, you will play a vital role in helping our patients recover and regain their independence.Key ResponsibilitiesProvide comprehensive speech, language, cognitive, and swallowing therapy to patients to...
-
Clinical Nursing Coordinator
2 weeks ago
Athens, Georgia, United States St. Mary's Health Care System Inc. Full timePosition Overview:The Clinical Nursing Coordinator, a licensed Registered Nurse, works in partnership with the Nurse Director to strategize, organize, and execute staff onboarding and educational initiatives. This position enhances workforce efficiency by delivering training and orientation, acting as a mentor and resource for clinical matters, performing...
-
Mechanical Project Coordinator
2 weeks ago
Athens, Georgia, United States IMI Industrial Services Group Full timeAbout IMI Industrial Services Group IMI Industrial Services Group is a comprehensive, all-in-one industrial contractor, established in 1988. With over three decades of experience in the industrial construction sector, we pride ourselves on our ability to provide personalized service while maintaining the necessary resources to support our clients...
-
Athens, Georgia, United States University of Georgia Full timeJob Summary:This position supports the University of Georgia's Medical Partnership teaching clinic through its mobile clinic sites and a school-based health center. The successful candidate will be responsible for coordinating clinic operations, managing healthcare services, and ensuring the delivery of high-quality patient care.Key...
-
Service Operations Technician
2 weeks ago
Athens, Georgia, United States National Water Services, Inc. Full timeJob Title: Service Operations Technician Job Overview: We are looking for a committed and dependable Service Operations Technician to become part of our team at National Water Services, Inc. In this role, you will be essential in ensuring the sanitation and optimal performance of dispensing systems while fostering strong customer relationships. Your tasks...
-
Patient Advocate
5 days ago
Athens, Georgia, United States Georgia Hospice Care Full timeAbout Georgia Hospice CareWe are a leading provider of hospice and palliative care services in Georgia, dedicated to delivering high-quality care to patients and their families. Our mission is to serve with love, providing comfort and support through compassionate care and meaningful experiences.Job SummaryWe are seeking a Registered Nurse to join our team...
-
Patient Care Registered Nurse
1 week ago
Athens, Georgia, United States Piedmont Athens Regional Hospital Full timeAbout Piedmont Athens Regional Hospital:Piedmont Athens Regional Hospital is a leading healthcare provider committed to delivering exceptional patient care. With a rich history dating back to 1905, we have grown to encompass a network of over 15 hospitals and 600 urgent care facilities, employing more than 23,000 dedicated professionals.Position Overview:The...
-
Clinical Competency Coordinator
9 hours ago
Athens, Georgia, United States PruittHealth Full timeAbout the RolePruittHealth is seeking a highly skilled and dedicated Clinical Competency Coordinator to join our team. As a key member of our nursing staff, you will play a vital role in ensuring the highest level of patient care and satisfaction.ResponsibilitiesLead Clinical Competency Initiatives: Develop and implement clinical competency programs to...
-
Food Service Worker
2 days ago
Athens, Georgia, United States University of Georgia Dining Services Full timeAbout the RoleThis position is part of the University of Georgia Dining Services team, responsible for supporting dining hall kitchen operations. The ideal candidate will have a strong understanding of safe food handling practices and be able to work effectively in a team environment.Key ResponsibilitiesAssist cooks and other kitchen personnel with tasks...
-
Surgical Authorization Coordinator
2 days ago
Athens, Georgia, United States Athens Orthopedic Clinic Full timePosition Overview:This role is integral to the operations of the Athens Orthopedic Clinic.Key Responsibilities:As a Surgical Authorization Coordinator, your primary duties will include:- Acquiring benefit details through various channels to confirm patient eligibility for upcoming surgical interventions scheduled at the clinic, and accurately documenting...
