Business Office Director

5 days ago

Madison Wisconsin, United States Shorewood Behavioral Health Full time
Job Summary

We are seeking a highly skilled Business Office Director to join our team at Shorewood Behavioral Health Hospital. As a key member of our leadership team, you will be responsible for providing strategic direction and guidance to the Business Office, ensuring the effective management of revenue cycle operations.

Key Responsibilities
  • Revenue Cycle Management: Oversee the completion of accounts receivable reviews, assist with patient accounts that are not meeting revenue cycle key indicator goals, and implement procedures to ensure timely submission and collections.
  • Staff Training and Development: Provide training for all business office staff, assist with intake and UR staff trainings, and mentor and counsel staff to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Process Improvement: Monitor billing and collection processes, identify areas for improvement, and implement changes to optimize revenue cycle performance.
  • Leadership and Collaboration: Establish relationships with other hospital departments, payors, and vendors, and provide leadership and guidance to ensure effective collaboration and communication.
  • Reporting and Analysis: Prepare and present financial reports to the CFO and corporate leadership, and analyze data to identify trends and areas for improvement.
Requirements
  • Education: Bachelor's degree in business-related field preferred.
  • Experience: Minimum 7 years of progressive successful BOD experience in a healthcare setting, with previous behavioral healthcare experience highly preferred.
  • Skills: Strong revenue cycle technical skills, experience working with information technology, and proficiency with software packages including Excel.
  • Leadership and Communication: Demonstrated leadership ability, excellent communication skills, and ability to think strategically and solve problems.

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