Dental Office Coordinator

5 days ago

Madison Wisconsin, United States Four Lakes Family Dental Full time
About Four Lakes Family Dental

We are a team-oriented and patient-focused dental office located in Madison, WI. Our office is unique to the community and the patients we serve.

Job Summary

We are seeking a highly motivated and organized Business Assistant to join our team. As a Business Assistant, you will be responsible for providing exceptional support to our front office team, ensuring seamless patient care and administrative operations.

Key Responsibilities:
  • Greet and welcome patients, creating a positive first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with the providers and team to implement Heartland Dental systems to optimize office potential
What You'll Gain:
  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
  • Front-loaded education and training, providing you the opportunity to develop to your full potential
  • Opportunity to be a part of a secure company with 20+ years of industry-leading experience that provides a stable career with unlimited growth potential
  • Access to on-demand Daily Pay
Qualifications:
  • Minimum Qualifications:
    • Experience working in a fast-paced and customer-centric environment
    • Excellent communication and organizational skills
    • The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards
  • Preferred Experience:
    • 1+ years of experience in a dental or medical setting
    • 1+ years of experience with insurance billing and accounts receivable
    • Dentrix or other dental software experience

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