Chief Quality Officer

3 days ago

Salt Lake, Utah, United States Intermountain Health Full time
Job Description:

The Chief Quality Officer of Intermountain Health is a senior physician leader responsible for promoting quality, safety, and patient experience across the organization.

Key Responsibilities:
  • Unify and integrate quality functions to enhance safety, quality, and patient experience efforts in clinical and nursing practice, clinical networks, medical staffs, and clinical operations.
  • Align quality initiatives, reduce redundancies, and establish a quality platform for the entire organization.
  • Develop and implement proactive, comprehensive strategic initiatives to achieve continuous improvement goals.
  • Inspire physicians and clinical staff to model high reliability organization standards nationally and internationally.
  • Engage patients and elevate their voices in the process of care and continuous improvement.
  • Recommend annual and long-term goals.
  • Provide input into major capital expenses, such as information systems and registry software.
Culture of Safety:
  • Create and nurture a strong internal culture of safety, continuous improvement, and justice.
  • Ensure Intermountain Health is a learning organization by advancing psychological safety, accountability, root cause analysis, failure mode analysis, event reporting, and analysis.
Clinical Risk Management:
  • Oversee and direct the Serious Safety Event process, including event reporting, disclosure, root cause analysis, action plan development, and ongoing monitoring to ensure effectiveness of countermeasures.
  • Work with clinical and administrative leadership to execute root cause analyses, implement risk reduction strategies, and ensure implementation of improvements for all serious safety events.
Intermountain Operating Model, External Reporting, and Regulatory Affairs:
  • Direct quality measurements for internal use.
  • Develop dashboards to succinctly communicate Intermountain Health quality performance and areas needing improvement.
  • Participate in the deployment and optimization of the electronic health record to maximize safety, quality outcomes, clinical effectiveness, and efficiency.
  • Advance predictive analytics and deep learning computing in partnership with Intermountain Digital Technology Services(DTS) and Analytics to improve health and quality of care.
  • Assure reporting of quality metrics to all required external entities, including federal, state, and private.
  • Foster and maintain collaborative relationships with existing and potential external partners to ensure quality standards are met.
  • Monitor activities and ensure compliance with laws and external agencies regarding accreditation and regulatory bodies affecting clinical practice.
Medical Staff:
  • Proactively educate Intermountain Health leadership and support their actions to align medical staff with improving outcomes and complying with regulations and safety improvement activities.
  • Support Ongoing Professional Practice Evaluation and Focused Professional Practice Evaluation processes by providing data and consultation to ensure a compliant and effective process.
  • Work with medical staff and quality leadership to develop an efficient and engaging structure to encourage physician alignment with the quality agenda of the system.

This is an exempt, full-time position with a compensation range of $419,556 - $497,120, annually, and as determined by prior years of relevant experience.

With this position, you are eligible to participate in the Annual Pay for Performance (AP4P) Plan. This plan enables Intermountain Health to provide leaders with an additional performance compensation opportunity. The AP4P award opportunities are calculated as a percentage of your base salary. Awards are paid out based on attainment of selected Board-approved goals.

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