Program Administrator

4 weeks ago


Naples, Florida, United States St. Matthews House Inc Full time
Job Summary

We are seeking a highly organized and detail-oriented Program Administrator to provide administrative and operational support to our Vice President of Programs. The successful candidate will work closely with the Vice President to ensure the quality, consistency, and operational integrity of all St. Matthew's House programs.

Key Responsibilities
  • Provide administrative support to the Vice President of Programs, including scheduling meetings, preparing reports, and maintaining records.
  • Work with the training department to create program-specific trainings that address proficiencies in various program roles.
  • Audit the resident database, MissionTracker, for accuracy and completeness of resident profiles.
  • Complete assessments of individual programs to ensure a consistent experience for residents throughout St. Matthew's House programs.
  • Develop policies and procedures, specific to programs, where there are none.
  • Work with program directors to provide support in developing operational and program consistency.
  • Report to the Vice President of Programs on a weekly basis on training and compliance deficiencies and opportunities.
  • Ensure operational integrity through onsite visits.
  • Audit elements of programs for alignment with the core values and mission of the organization.
  • Develop program-specific new hire training to acclimate new staff to their role within programs.
Requirements
  • Undergraduate degree (or similar degree) preferred.
  • 1 year experience with MissionTracker resident management software platform.
  • A minimum of 4-year experience working with individuals who are homeless or suffering from addiction.
  • Working knowledge of Microsoft Office Suite (including Spreadsheets) and a must.
  • Must have a Valid Florida Driver's License.
  • Must be able to stand for a minimum of 4 hours at a time and lift at least 25 pounds. Must be able to bend or kneel to the ground.


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