Program Administrator
3 weeks ago
St. Matthew's House Inc is seeking a highly skilled and detail-oriented Program Administrator to provide administrative and operational support to the V.P. of Programs. The ideal candidate will have a strong background in program management, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Work with the training department to create program-specific trainings that address proficiencies in various program roles.
- Audit the resident database, MissionTracker, for accuracy and complete records of resident profiles.
- Complete assessments of individual programs to ensure a consistent experience for residents throughout SMH programs.
- Work with the V.P. of Programs to develop policies and procedures specific to programs where there are none.
- Provide support to program directors in developing operational and program consistency.
- Report to the V.P. of Programs on a weekly basis on training and compliance deficiencies and opportunities.
- Ensure operational integrity through onsite visits.
- Audit elements of programs for alignment with the core values and mission of the organization.
- Develop program-specific new hire training to acclimate new staff to their role within programs.
Requirements:
- Undergraduate degree (or similar degree) preferred.
- 1 year of experience with MissionTracker resident management software platform.
- A minimum of 4 years of experience working with individuals who are homeless or suffering from addiction.
- Working knowledge of Microsoft Office Suite (including Spreadsheets) and a valid Florida driver's license.
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