Call Center Specialist
3 days ago
We are looking for a highly skilled and motivated individual to join our team as a Customer Service Representative at United Heritage Credit Union. In this role, you will have the opportunity to work with a wide variety of internal and external clients, providing effective interpersonal communication and team skills.
About the JobThis is a remote position working from home on Mondays, Wednesdays, and Fridays, with in-person shifts at our Headquarters location in North Austin on Tuesdays and Thursdays. You will be responsible for answering an average of 60-100 incoming calls daily, averaging a 3-5-minute talk time, and delivering superior customer service to our members regarding UHCU products and services.
Requirements- High school diploma or GED equivalent required.
- Minimum 1-3 years of recent customer service, call center, account resolution or related experience required.
- Fluency in English and Spanish is highly preferred.
The ideal candidate will possess excellent problem-solving skills, strong attention to detail, and the ability to work collaboratively with a team.
What We Offer- Competitive salary: $50,000 - $70,000 per year (estimated)
- Comprehensive benefits package
- 401(k) options (Pre-Tax and/or Roth)
- Generous paid time off (PTO)
-
Virtual Call Center Specialist
1 week ago
Austin, Texas, United States Call Center Haven Full timeWe are seeking a highly motivated and organized individual to fill the role of Virtual Call Center Agent at Call Center Haven. In this position, you will be responsible for handling customer calls, responding to emails, and providing support via chat. You will also be required to maintain accurate records of all customer interactions and meet performance...
-
Call Center Representative
1 week ago
Austin, Texas, United States Call Center Haven Full timeAbout the RoleWe are seeking an experienced Remote Customer Service Representative to join our team at Call Center Haven. As a key member of our team, you will play a crucial role in providing exceptional customer service and ensuring customer satisfaction.Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Make...
-
English and Spanish Call Center Agent
3 days ago
Austin, Texas, United States Call Center Haven Full timeJob Description:The customer service representative will be responsible for handling inbound and outbound calls, providing exceptional customer service in both English and Spanish, and maintaining accurate records of all interactions with customers in our CRM system. The ideal candidate will have proven experience in a call center or similar high-volume...
-
Call Center Representative
2 weeks ago
Austin, Texas, United States Beacon Hill Full timeWe are looking for a skilled Call Center Representative - Loan Specialist to join our team in East Austin. The successful candidate will have excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer service.As a Call Center Representative, you will be responsible for:Providing top-notch customer support to...
-
Home-Based Customer Support Representative
1 week ago
Austin, Texas, United States Call Center Haven Full timeIn this dynamic role as a Customer Support Specialist, you will play a critical part in delivering exceptional customer experiences for Call Center Haven. From answering incoming calls to making outbound calls, you will be responsible for addressing customer inquiries, resolving issues, and maintaining accurate records of all interactions.To succeed in this...
-
Bilingual Customer Support Specialist
3 days ago
Austin, Texas, United States Call Center Haven Full timeAbout the Job:As a customer service representative at Call Center Haven, you will have the opportunity to work from home and enjoy a flexible work schedule as an independent contractor. You will be responsible for handling inbound and outbound calls while providing exceptional customer service in both English and Spanish.Requirements:Proven experience in a...
-
Call Center Representative
1 week ago
Austin, Texas, United States Collabera Full timeRole OverviewAs a Call Center Representative at Collabera, you will play a vital role in delivering outstanding customer service to Medicaid providers and clients. Your primary responsibilities will include:Offering informed assistance to Medicaid providers and clients on various program-related topicsSupporting issue resolution as requiredAddressing phone...
-
Customer Service Representative
2 weeks ago
Austin, Texas, United States Call Center Haven Full timeAbout the RoleWe are seeking a highly motivated and experienced bilingual individual to join our team as a remote customer service representative at Call Center Haven. This role requires excellent communication skills in both English and Spanish, as well as strong technical skills to handle inbound and outbound calls effectively.Responsibilities:Answering...
-
Clinical Call Center Agent
4 weeks ago
Austin, Texas, United States Ascension Full timeAbout the PositionWe are looking for a highly motivated and organized individual to join our Clinical Call Center team as a Healthcare Call Center Representative in Austin, TX.Your primary responsibility will be to provide exceptional customer service by responding to inbound calls and emails, resolving patient inquiries, and escalating complex issues to our...
-
Call Center Director
6 days ago
Austin, Texas, United States ELITE VISON GROUP LLC Full timeElite Vision Group LLC Job DescriptionWe are seeking an experienced Call Center Manager to lead our team's daily operations and drive efficiency, productivity, and customer satisfaction. As a key member of our organization, you will be responsible for hiring, training, and managing a team of call center professionals, ensuring they provide exceptional...
-
Austin Based Call Center Representative
2 weeks ago
Austin, Texas, United States Artech LLC Full timeJob Description: As a Customer Service Professional at Artech LLC, you will play a vital role in providing top-notch support to our clients. Your primary responsibility will be to answer phone inquiries from Medicaid Providers, addressing their concerns and resolving issues in a timely and professional manner. You will also document all interactions in...
-
Patient Call Center Associate
2 weeks ago
Austin, Texas, United States Ascension Full timeAbout Us:Ascension Seton, based in Austin, Texas, has provided thousands of associates and caregivers a rewarding career in healthcare since 1902.About the Role:This Patient Call Center Associate role offers an opportunity to work with a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of...
-
Call Center Leadership Position
5 days ago
Austin, Texas, United States DaBella Full timeJob Title: Director of Call Center Operations">About DaBella:We are a values-focused company that works for people who want to help others create value. We do it differently than most, with our core values: Lead, Care, and Grow.Job Summary:We are seeking a highly motivated and experienced leader to oversee our call center operations in Austin, Texas. The...
-
Operations Center Specialist
1 week ago
Austin, Texas, United States Orion Talent Full timeOperations Center Specialist Job Description**Job Overview:**We are seeking an experienced Operations Center Specialist to join our team. As an integral part of our operations team, you will be responsible for ensuring the smooth operation of our Remote Operations Center.**Key Responsibilities:**Monitor and analyze system data to identify trends and areas...
-
Pain Management Professional
1 week ago
Austin, Texas, United States Pain Specialist of America LLC Full timePain Management Professional at Pain Specialists of America LLCWe are seeking a highly skilled Pain Management Professional to join our team at Pain Specialists of America LLC. As a Registered Nurse in our Operating Room, you will play a crucial role in providing exceptional patient care and supporting the success of our comprehensive pain management...
-
Licensed Call Center Associate
3 days ago
Austin, Texas, United States LOOP Mobility, Inc. Full timeFoster Fairness in Car InsuranceWe're dedicated to disrupting the status quo by using data-driven insights to create car insurance that's truly fair. By doing so, we empower customers to make informed decisions about their policies.Why Join Us:At LOOP Mobility, Inc., we value diversity, equity, and inclusion. We're committed to uplifting communities impacted...
-
Maternity Nurse Specialist
4 weeks ago
Austin, Texas, United States North Austin Medical Center Full timeNorth Austin Medical Center is seeking a dedicated Maternity Nurse Specialist to join our team. This 13-week contract position offers a competitive salary and the opportunity to work in a fast-paced level 4 maternity ward.About the RoleWe are looking for a skilled Registered Nurse with experience in antepartum care to provide high-quality patient care. The...
-
Call Center Professional
3 days ago
Austin, Texas, United States United Heritage Credit Union Full timeAbout United Heritage Credit Union: We are a strong force in the credit union industry, serving communities in Central Texas, Austin, and Tyler, as well as those across Texas through TXCC membership. Our innovative technology, exemplary service standards, and competitive products make us a leader in the financial industry. With over $1.5 billion in assets,...
-
Data Center Infrastructure Specialist
4 weeks ago
Austin, Texas, United States Syntricate Technologies Full timeWe are seeking a highly skilled Data Center Infrastructure Specialist to join our team at Syntricate Technologies Inc. in Austin, TX.Job SummaryThis is a C2C Contract position that requires strong technical expertise and excellent problem-solving skills. As a Data Center Infrastructure Specialist, you will be responsible for installing, maintaining, and...
-
Customer Service Representative
4 weeks ago
Austin, Texas, United States Stan's Heating, Air, Plumbing, and Electrical Full timeWe are seeking a highly skilled Customer Service Representative to join our team at Stan's Heating, Air, Plumbing, and Electrical. This is an exciting opportunity for a motivated individual who enjoys working with people and building strong relationships.Key Responsibilities:Taking incoming calls from customers and converting them into booked...