Call Center Representative
3 weeks ago
As a Call Center Representative at Collabera, you will play a vital role in delivering outstanding customer service to Medicaid providers and clients. Your primary responsibilities will include:
- Offering informed assistance to Medicaid providers and clients on various program-related topics
- Supporting issue resolution as required
- Addressing phone inquiries in a timely, polite, and concise manner
- Maintaining accurate records of interactions in online logs
- Routing calls to other Call Center units when necessary
- Achieving individual performance targets
Key Requirements
- Insurance and medical knowledge
- Excellent customer service skills
- Ability to work in a fast-paced call center environment
- Proficient in data entry
Salary Details
The hourly rate for this position is $20.00, reflecting the importance of this role in delivering exceptional customer service and supporting the success of our Call Center.
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Call Center Representative
3 weeks ago
Austin, Texas, United States Call Center Haven Full timeAbout the RoleWe are seeking an experienced Remote Customer Service Representative to join our team at Call Center Haven. As a key member of our team, you will play a crucial role in providing exceptional customer service and ensuring customer satisfaction.Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Make...
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Remote Call Center Representative
4 days ago
Austin, Texas, United States Call Center Haven Full timeAbout Our CompanyCall Center Haven is committed to providing exceptional customer service and experiences. We believe that by working together, we can achieve great things and make a positive impact on our community.We are dedicated to creating a positive work environment where our employees feel valued and supported. We offer competitive compensation...
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Remote Call Center Agent
3 days ago
Austin, Texas, United States Call Center Haven Full timeJob Description:As a Remote Customer Service Representative at Call Center Haven, you will play a crucial role in delivering exceptional customer experiences through inbound and outbound calls. Your primary responsibilities will include answering customer inquiries, addressing concerns, and resolving issues in a timely and professional manner.To excel in...
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English and Spanish Call Center Agent
3 weeks ago
Austin, Texas, United States Call Center Haven Full timeJob Description:The customer service representative will be responsible for handling inbound and outbound calls, providing exceptional customer service in both English and Spanish, and maintaining accurate records of all interactions with customers in our CRM system. The ideal candidate will have proven experience in a call center or similar high-volume...
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Virtual Call Center Specialist
3 weeks ago
Austin, Texas, United States Call Center Haven Full timeWe are seeking a highly motivated and organized individual to fill the role of Virtual Call Center Agent at Call Center Haven. In this position, you will be responsible for handling customer calls, responding to emails, and providing support via chat. You will also be required to maintain accurate records of all customer interactions and meet performance...
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Call Center Representative
1 day ago
Austin, Texas, United States Collabera Full timeCustomer Service RoleWe are looking for an experienced and empathetic Customer Service Representative to join our team. As a key member of our Call Center unit, you will be responsible for delivering exceptional customer service and ensuring that our clients' needs are met promptly and efficiently.Responsibilities and DutiesRespond to phone inquiries in a...
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Call Center Representative Specialist
5 days ago
Austin, Texas, United States Mass Markets Full timeWe offer a challenging and rewarding work environment where you can grow your career. As a Call Center Representative Specialist at Mass Markets, you will be responsible for accurately documenting and processing customer claims in appropriate systems.About the RoleThis is an exciting opportunity to join our team and contribute to our mission of providing...
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Clinical Call Center Representative
4 days ago
Austin, Texas, United States Sonic Healthcare USA Inc Full timeJob Summary:Clinical Pathology Laboratories, Inc. is seeking a highly skilled Clinical Call Center Representative to join our team.About the Role:In this full-time position, you'll be responsible for providing exceptional customer service to patients, clients, and laboratory team members over the phone.Your Key Responsibilities:
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Call Center Representative
4 weeks ago
Austin, Texas, United States Beacon Hill Full timeWe are looking for a skilled Call Center Representative - Loan Specialist to join our team in East Austin. The successful candidate will have excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer service.As a Call Center Representative, you will be responsible for:Providing top-notch customer support to...
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Customer Service Representative
3 days ago
Austin, Texas, United States Call Center Haven Full timeWe are seeking motivated and experienced professionals to join Call Center Haven as Remote Customer Service Representatives. In this role, you will be responsible for handling inbound and outbound calls with excellent communication skills.Key Responsibilities:Answering incoming calls from customers and providing assistance or information as needed.Making...
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Customer Service Representative
4 weeks ago
Austin, Texas, United States Call Center Haven Full timeAbout the RoleWe are seeking a highly motivated and experienced bilingual individual to join our team as a remote customer service representative at Call Center Haven. This role requires excellent communication skills in both English and Spanish, as well as strong technical skills to handle inbound and outbound calls effectively.Responsibilities:Answering...
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Customer Service Advocate
4 days ago
Austin, Texas, United States Call Center Haven Full timeJob DescriptionWe are seeking highly motivated and experienced bilingual (English & Spanish) individuals to join our team as Customer Service Representatives at Call Center Haven. As a member of our team, you will be responsible for handling inbound and outbound calls with excellent communication skills in both English and Spanish.Key...
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Home-Based Customer Support Representative
3 weeks ago
Austin, Texas, United States Call Center Haven Full timeIn this dynamic role as a Customer Support Specialist, you will play a critical part in delivering exceptional customer experiences for Call Center Haven. From answering incoming calls to making outbound calls, you will be responsible for addressing customer inquiries, resolving issues, and maintaining accurate records of all interactions.To succeed in this...
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Bilingual Customer Support Specialist
3 weeks ago
Austin, Texas, United States Call Center Haven Full timeAbout the Job:As a customer service representative at Call Center Haven, you will have the opportunity to work from home and enjoy a flexible work schedule as an independent contractor. You will be responsible for handling inbound and outbound calls while providing exceptional customer service in both English and Spanish.Requirements:Proven experience in a...
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Call Center Representative
1 month ago
Austin, Texas, United States MAXIMUS Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at MAXIMUS. As a key member of our customer service team, you will be responsible for interacting with customers to provide information in response to inquiries about programs and services.Responsibilities:Interact with customers to provide information in response to...
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Healthcare Call Center Specialist
6 days ago
Austin, Texas, United States Sonic Healthcare USA Full timeJob DescriptionSonic Healthcare USA seeks a skilled Clinical Customer Service Representative to join our laboratory operations team. This role requires excellent communication skills, experience in a call center or laboratory setting, and a passion for delivering high-quality customer service.Main ResponsibilitiesDeliver exceptional patient care through...
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Bilingual Remote Support Specialist
2 weeks ago
Austin, Texas, United States Call Center Haven Full timeJob OverviewCall Center Haven is seeking a talented bilingual customer service representative to join our team. As a key member of our team, you will provide exceptional customer service and support via phone to clients across the United States.Responsibilities:Taking incoming calls from customers and resolving their queries efficiently.Making outbound calls...
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Call Center Specialist
3 weeks ago
Austin, Texas, United States United Heritage Credit Union Full timeCustomer Service Representative OpportunityWe are looking for a highly skilled and motivated individual to join our team as a Customer Service Representative at United Heritage Credit Union. In this role, you will have the opportunity to work with a wide variety of internal and external clients, providing effective interpersonal communication and team...
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Healthcare Call Center Specialist
5 days ago
Austin, Texas, United States Ascension Full time**Overview**Ascension Seton, a leading non-profit healthcare system, seeks a skilled Healthcare Call Center Representative to join our team in Austin, Texas. As a part of our Patient Services department, you will play a vital role in providing exceptional customer service and support to our patients and families.Estimated Salary: $45,000 - $55,000 per...
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Call Center Strategy Manager
1 day ago
Austin, Texas, United States Department of the Treasury Full timeJob DescriptionWe are seeking a highly skilled Call Center Strategy Manager to join our team at the Department of the Treasury. As a Call Center Strategy Manager, you will be responsible for driving an aggressive growth strategy to achieve and/or exceed overall collection goals/commitments.Main ResponsibilitiesDrive an aggressive growth strategy to achieve...