Patient Call Center Associate
2 weeks ago
Ascension Seton, based in Austin, Texas, has provided thousands of associates and caregivers a rewarding career in healthcare since 1902.
About the Role:
This Patient Call Center Associate role offers an opportunity to work with a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care.
Responsibilities:
- Answer incoming calls and perform triage services for patients seeking information and resources.
- Respond to telephone and/or Internet inquiries from customers following a set standard.
- Collect relevant caller data to assist with measurement, tracking, and reporting activities.
Benefits:
- Paid time off (PTO)
- Various health insurance options and wellness plans
- Retirement benefits including employer match plans
- Long-term and short-term disability
- Employee assistance programs (EAP)
- Parental leave and adoption assistance
- Tuition reimbursement
- Ways to give back to your community
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