Austin Based Call Center Representative

2 weeks ago


Austin, Texas, United States Artech LLC Full time
Job Description: As a Customer Service Professional at Artech LLC, you will play a vital role in providing top-notch support to our clients. Your primary responsibility will be to answer phone inquiries from Medicaid Providers, addressing their concerns and resolving issues in a timely and professional manner. You will also document all interactions in online logs, ensuring accurate records of communication. In addition, you may be required to transfer callers to other Call Center units when necessary. To excel in this role, you must possess excellent communication, problem-solving, and time management skills. If you are a motivated individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Respond to phone calls from Medicaid Providers.
  • Assist with problem resolution as needed.
  • Document all encounters in online logs.
  • Transfer callers to other Call Center units when necessary.

Work Environment:
This role requires you to be available for any 8-hour shift from 7 am to 7 pm, with flexibility to adapt to changing business needs. As a local candidate, you must not have any visa restrictions or requirements for relocation. The work location is Austin, TX.

Compensation:
The estimated annual salary for this position is $43,000 - $53,000, based on your experience and qualifications. You will also receive a competitive salary package, commensurate with your experience.

Requirements:
To be successful in this role, you must have a high school diploma or equivalent, with a minimum 1 year of customer service experience, preferably in a call center environment. You should also possess excellent communication, problem-solving, and time management skills. Ability to work in a fast-paced environment with minimal supervision is essential.

  • Austin, Texas, United States Call Center Haven Full time

    About the RoleWe are seeking an experienced Remote Customer Service Representative to join our team at Call Center Haven. As a key member of our team, you will play a crucial role in providing exceptional customer service and ensuring customer satisfaction.Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Make...


  • Austin, Texas, United States Miraval Austin Resort and Spa Full time

    At Miraval Austin Resort and Spa, we pride ourselves on providing exceptional guest experiences thanks to our dedicated team members who are passionate about delivering attentive service and meaningful interactions. This role involves responding to incoming calls from resort guests and requires a strong typing proficiency, a positive attitude, and excellent...


  • Austin, Texas, United States Austin Urban Veterinary Center Full time

    About UsAustin Urban Vet Center is a highly respected veterinary practice located in the heart of Austin, Texas. We offer state-of-the-art facilities, cutting-edge technology, and a passionate team dedicated to providing exceptional patient care.


  • Austin, Texas, United States North Austin Medical Center Full time

    North Austin Medical Center is seeking a dedicated Maternity Nurse Specialist to join our team. This 13-week contract position offers a competitive salary and the opportunity to work in a fast-paced level 4 maternity ward.About the RoleWe are looking for a skilled Registered Nurse with experience in antepartum care to provide high-quality patient care. The...


  • Austin, Texas, United States Beacon Hill Full time

    We are looking for a skilled Call Center Representative - Loan Specialist to join our team in East Austin. The successful candidate will have excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer service.As a Call Center Representative, you will be responsible for:Providing top-notch customer support to...


  • Austin, Texas, United States Call Center Haven Full time

    Job Description:The customer service representative will be responsible for handling inbound and outbound calls, providing exceptional customer service in both English and Spanish, and maintaining accurate records of all interactions with customers in our CRM system. The ideal candidate will have proven experience in a call center or similar high-volume...

  • Registered Nurse

    2 weeks ago


    Austin, Texas, United States St. David's South Austin Medical Center Full time

    Job Opportunity: Registered Nurse - South Austin Medical CenterWe invite applications from qualified and motivated individuals to join our dynamic team as a Registered Nurse at St. David's South Austin Medical Center in Austin, TX. This is a permanent position offering an estimated annual salary of $80,000 based on the location and industry standards.Job...

  • Registered Nurse

    5 days ago


    Austin, Texas, United States St. David's North Austin Medical Center Full time

    **About David's North Austin Medical Center**">A multi-specialty hospital in Texas with over 360 beds, featuring a Level III NICU and advanced clinical training.Part of St. David's HealthCare, one of the largest healthcare systems in Texas and the third-largest employer in the Austin area.**Estimated Salary:** $85,000 - $110,000 per year, depending on...


  • Austin, Texas, United States Call Center Haven Full time

    We are seeking a highly motivated and organized individual to fill the role of Virtual Call Center Agent at Call Center Haven. In this position, you will be responsible for handling customer calls, responding to emails, and providing support via chat. You will also be required to maintain accurate records of all customer interactions and meet performance...


  • Austin, Texas, United States DaBella Full time

    Job Title: Director of Call Center Operations">About DaBella:We are a values-focused company that works for people who want to help others create value. We do it differently than most, with our core values: Lead, Care, and Grow.Job Summary:We are seeking a highly motivated and experienced leader to oversee our call center operations in Austin, Texas. The...


  • Austin, Texas, United States Ascension Full time

    About the PositionWe are looking for a highly motivated and organized individual to join our Clinical Call Center team as a Healthcare Call Center Representative in Austin, TX.Your primary responsibility will be to provide exceptional customer service by responding to inbound calls and emails, resolving patient inquiries, and escalating complex issues to our...


  • Austin, Texas, United States South Austin Medical Center Full time

    Experienced Telemetry RN Wanted in AustinWe are seeking a skilled and compassionate Telemetry Registered Nurse to join our team at South Austin Medical Center.About the Job12 hour night shifts available36 hours per weekThis is an exciting opportunity for a dedicated nurse to work in a dynamic environment with a top-ranked travel nursing company in the...


  • Austin, Texas, United States North Austin Medical Center Full time

    Job DescriptionWe are seeking a skilled Nuclear Medicine Technologist to join our team at North Austin Medical Center. This is a 13-week contract position, working Monday through Friday from 7:30 AM to 4:00 PM, with on-call requirements.About the JobThis Nuclear Medicine Technologist position involves working with various medical imaging equipment, including...


  • Austin, Texas, United States Austin Retirement and Nursing Center Full time

    We are seeking an experienced Charge Nurse to join our team at the Austin Retirement and Nursing Center in Austin, Texas. In this role, you will lead a dedicated team of CNAs and Medication Aides, provide exceptional nursing care to our residents, and collaborate with our interdisciplinary team.Salary for this position ranges from $80,000 to $105,000...


  • Austin, Texas, United States St. David's North Austin Medical Center Full time

    Join Our Team as a Medical Surgical Registered Nurse at St. David's North Austin Medical CenterWe are seeking an experienced and compassionate Medical Surgical Registered Nurse to join our team at St. David's North Austin Medical Center. This is an excellent opportunity to work in a fast-paced environment and make a meaningful difference in the lives of our...


  • Austin, Texas, United States SETON MEDICAL CENTER AUSTIN Full time

    Job Opportunity at Seton Medical Center AustinWe are seeking a highly skilled Labor and Delivery Nurse to join our team at Seton Medical Center Austin. As a key member of our nursing staff, you will play a vital role in providing exceptional patient care and contributing to the delivery of high-quality healthcare services.Key Responsibilities:Provide...


  • Austin, Texas, United States North Austin Medical Center Full time

    Job OpportunityWe are seeking a skilled Labor and Delivery Registered Nurse to join our team at North Austin Medical Center.About the RoleThis is a 13-week contract position, working 7:00 PM to 7:00 AM, with no on-call requirements.The ideal candidate will have experience in both ER and L&D settings, with a strong focus on vaginal checks and OR (C-Section)...


  • Austin, Texas, United States St. David's North Austin Medical Center Full time

    Are you a dedicated and compassionate registered nurse looking for a challenging opportunity in emergency medicine? St. David's North Austin Medical Center, part of HCA Healthcare's network of hospitals, has an exciting opening for an Emergency Department Registered Nurse (RN) to join their team.About the RoleAs an ED RN at St. David's North Austin Medical...


  • Austin, Texas, United States Collabera Full time

    Role OverviewAs a Call Center Representative at Collabera, you will play a vital role in delivering outstanding customer service to Medicaid providers and clients. Your primary responsibilities will include:Offering informed assistance to Medicaid providers and clients on various program-related topicsSupporting issue resolution as requiredAddressing phone...


  • Austin, Texas, United States Austin Retirement and Nursing Center Full time

    Austin Retirement and Nursing CenterWe are seeking a dedicated Charge Nurse to lead our team of skilled caregivers at our Austin facility.