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Customer Support Specialist with Comprehensive Benefits

2 months ago

Seattle, Washington, United States Midwest Motor Express Full time

Job Summary:

Midwest Motor Express, Inc. is a leading transportation solutions provider seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Provide timely and effective customer service via phone, email, and in-person interactions
  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Process customer transactions and maintain accurate records
  • Collaborate with internal teams to ensure seamless customer experience
  • Stay up-to-date on company policies and procedures to provide accurate information to customers

Requirements:

  • High school diploma or equivalent required
  • 1+ years of customer service experience in a fast-paced environment
  • Excellent communication and problem-solving skills
  • Ability to work in a team environment and adapt to changing priorities
  • Basic computer skills and proficiency in Microsoft Office

Benefits:

  • Competitive hourly rate
  • Comprehensive benefits package, including health, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off and holidays
  • Opportunities for professional growth and development

About Us:

Midwest Motor Express, Inc. is a family-owned business with over 100 years of experience in the transportation industry. We pride ourselves on providing exceptional service and support to our clients, and we are committed to building long-term relationships with our customers.