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Operations Manager

2 months ago

San Diego, California, United States US AMR-Jones Lang LaSalle Americas, Inc. Full time
Job Title: Operations Manager

The Operations Manager will play a critical role in ensuring the smooth operation and maintenance of our facilities. This position requires a strong background in technical aspects of utilities, reliability, HVAC, plumbing, electrical, repair and maintenance, as well as overall system design and applications.

Key Responsibilities:
  • Develop and manage positive client partnerships through due diligence and concise communications.
  • Comply with all regulatory requirements and meet or exceed Key Performance Indicators.
  • Deliver exceptional quality of service to clients, as reflected by client feedback.
  • Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements.
  • Develop the team's existing skills and add new competencies to enhance service and drive opportunities for more self-performance.
  • Manage the efficient operations and maintenance of facility hard services, including electrical/instrumentation, utilities, mechanical, building, and fire life safety equipment and systems.
  • Responsible for critical utilities operations and facilities services by ensuring adherence to regulatory compliance requirements and site operating procedures.
  • Establish relationships with site leads, area and regional FM managers, business partners such as EHS leads, finance, procurement, CoE to establish trust and credibility in the delivery of IFM services.
  • Manage on-site teams, including allocating resource, delegating workload, ensuring adherence to regulatory and statutory compliance regulations.
  • Review and action all outstanding SLA gaps to drive innovation programs and processes that reduce short and long-term operating costs and increase productivity and results.
Requirements:
  • BA/BS in Engineering, related discipline or equivalent facilities experience and training.
  • Minimum of seven (7) years of technical experience in all aspects of building engineering with a strong background in technical aspects of utilities, reliability, HVAC, plumbing, electrical, repair and maintenance and overall system design and applications.
  • Minimum of five (5) years of experience in Pharma, Biotech or similar life science sector that are governed in GMP regulations, systems and processes.
  • Extensive building systems and maintenance best practices programs knowledge, preferably with CMMS, BMS, Instrumentation and Automation.
  • Client service-oriented attitude.
  • Business acumen including financial planning and analysis must be able to manage within budget and time constraints.
  • Leverage Technology to maintain and enhance maintenance while driving cost savings.
  • Excellent verbal and written communication skills.
  • Strong organizational and prioritization skills.
  • Advanced computer and office software skills.