Operations Manager

2 weeks ago


San Diego, California, United States PDS Health Full time

Operations Manager Trainee

At PDS Health, we're seeking a highly motivated and organized Operations Manager Trainee to join our team. As an Operations Manager Trainee, you will have the opportunity to gain hands-on experience in managing a dental office, developing your leadership skills, and contributing to the success of our organization.

Key Responsibilities:

  • Model company culture, values, and standards based on the We Believe Behavioral Framework.
  • Assess, hire, and retain right-fit team members through comprehensive training, supervision, counseling, and coaching.
  • Assess, investigate, and resolve staff and patient issues by analyzing facts and circumstances to develop timely, effective, logical, and creative solutions.
  • Execute the PDS Operational Model with consistency to meet identified office imperatives in partnership with the Owner Dentist.
  • Drive year-over-year revenue and profit growth.
  • Manage expenses to achieve monthly goals and budget.
  • Show proficiency and adherence to cash management and accounting protocols.
  • Be the catalyst in team development of the Perfect Patient Experience.
  • Deliver effective leadership, coaching, and mentoring with team members to identify and implement opportunities for improvement.
  • Maintain an appropriate professional appearance and demeanor in accordance with company policies.
  • Address others professionally and respectfully.
  • Gain proficiency and understand the tools and resources available with regards to People-related functions, such as assessment, hiring, retention, performance evaluation, separation processes, and compensation guidance and execution.
  • Ensure compliance with company policies, as well as state, federal, and other regulatory bodies.
  • Report weekly to the Regional Manager detailing accomplishments, areas for improvement, clear performance goals, and effectiveness of systems.

Qualifications:

  • High school diploma or equivalent.
  • Five or more years of related work experience in operational management.
  • Valid driver's license and automobile insurance.
  • Reliable means of transportation to travel to assigned offices.

Preferred Qualifications:

  • Associate degree or Bachelor's degree.
  • Five or more years of experience leading a team, mentoring, and coaching subordinates.

Work Environment:

This is primarily a sedentary office classification but may require field visits and driving. Temperature conditions are controlled with no direct exposure to hazardous physical substances. The noise level in the work environment is usually low to moderate. There is occasional exposure to irate team members, vendors, or patients.

Benefits:

  • Medical, dental, and vision insurance.
  • Paid time off.
  • Tuition Reimbursement.
  • 401K.
  • Paid time to volunteer in your local community.

Compensation Information:

$32.50-$45.50 / Hourly



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