Security Operations Manager

3 weeks ago


San Diego, California, United States Allied Universal Full time

Job Title: Security Operations Manager

Job Summary:

Allied Universal is seeking a highly skilled Security Operations Manager to oversee the day-to-day operations of an assigned account. The ideal candidate will have a strong background in contract security, facilities management, military, or law enforcement, with a minimum of 2 years of business management/operations/supervisory experience.

Responsibilities:

  • Supervise the day-to-day security operations of an assigned client site
  • Manage a team of security officers, site and/or shift supervisors, including hiring/selection, scheduling, payroll, training, coaching, development, and support
  • Ensure the client site is provided with high-quality security services to protect people and property
  • Build, improve, and maintain effective relationships with both client and employees
  • Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service
  • Ensure all required reporting and contract compliance requirements are met
  • Assure regular communication of issues or program with Client
  • Handle any escalated security issues or emergency situations appropriately
  • Other management responsibilities as determined by leadership

Requirements:

  • Four-year degree in Criminal Justice, Business Administration, or related field
  • Previous contract security, facilities management, military, or law enforcement experience
  • At least 2 years of business management/operations/supervisory experience (depending on size/scope of client)
  • Ability to develop and grow customer relationships
  • Experience in hiring, developing, motivating, and retaining quality staff
  • Outstanding interpersonal and communications skills required
  • Ability to work in a team-oriented management environment with the ability to work independently
  • Ability to manage multiple priorities, complex situations, a diverse team of employees, and client requirements on an ongoing basis

Benefits:

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company's 401(k) or Supplemental Income Plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.


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