VoIP System Administrator

5 days ago


Columbus, Ohio, United States Abacus Technology Corporation Full time
Job Title: VoIP Administrator

Abacus Technology Corporation is seeking a skilled VoIP Administrator to provide expert telephone and network support for Columbus AFB. This is a full-time position that requires a strong background in VoIP technology and systems.

Key Responsibilities:
  • Configure, maintain, troubleshoot, and test all parts of the Cisco VoIP system, including Cisco Unified Call Manager and Unity Connection.
  • Configure and maintain integrated applications such as CAIRS and e911.
  • Act as the point of contact for working with DISA on DSN configurations and troubleshooting Session Border Controllers (SBCs), trunks/T-1s to AT&T, and local units on base.
  • Assist coworkers in server and network actions.
Requirements:
  • 3+ years of experience supporting VoIP technology and systems.
  • Security+ CE certification.
  • Microsoft or Cisco certification or ability to obtain within six months.
  • Cisco Collaboration certification a plus.
  • Experience with Cisco Unified Communications Manager (CUCM) administration and Cisco Unity Connection (CUC).
  • Experience with Cisco UCS and Windows Server 2016/2019 desired.
  • Knowledge of network routing/traffic with Cisco or Juniper preferred.
  • Familiar with best practices for telephony, network configurations, network security, and server configurations.
  • Knowledge of STIGS desired.
  • Familiar with DISA/DoD/AF regulations, instructions, and guidance.
  • Highly motivated, self-starter, and customer-oriented with ability to adapt quickly to a rapidly changing environment.
  • Effective interpersonal and communication skills, both written and verbal.
  • US citizen with a current Secret clearance.

Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.

EOE/M/F/Vet/Disabled



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