Senior VOIP Solutions Architect

2 weeks ago


Columbus, Ohio, United States TEKsystems Full time

Position Overview:

We are seeking a highly skilled Senior VOIP/UC Engineer/Architect who will align efforts with IT Partner Services to achieve customer-centric goals and uphold the IT Vision. This role is essential in fostering a collaborative environment that delivers innovative solutions and services aimed at enhancing user experiences. As a VOIP Engineer/Architect, you will ensure optimal availability and performance within a contact center setting.

Key Responsibilities:

  • Evaluate and implement VoIP hardware and software solutions.
  • Develop and execute a comprehensive call center technology strategy.
  • Ensure maximum functionality and reliability of communication systems.

Required Skills:

Expertise in solution architecture, call routing, VOIP technologies, Cisco cube, and voice and video connectivity.

Preferred Qualifications:

Over 10 years of experience in managing and maintaining telecommunications infrastructure, with extensive hands-on experience in VoIP systems, VOIP architecture, contact center operations, Cisco Cube, and call routing. Proven track record in systems and network configuration, development, and implementation. Proficient in scripting languages and automation techniques.

About TEKsystems:

TEKsystems is a leader in transformation, assisting clients in harnessing innovative ideas and solutions to navigate a rapidly evolving landscape. With a workforce of 80,000 professionals, we collaborate with over 6,000 clients, including a significant portion of the Fortune 500, across North America, Europe, and Asia. As a prominent provider of Full-Stack Technology Services and Talent Services, we partner with forward-thinking leaders to drive impactful change. TEKsystems is proud to be an Allegis Group company.

TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.



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