Nurse Care Coordinator

2 weeks ago


Houston, Texas, United States Oak Street Health Full time

Role Overview

Oak Street Health is seeking a skilled Nurse Care Coordinator to join our team. As a key member of our care team, you will play a vital role in building strong relationships with our patients and their support teams.

Key Responsibilities

  • Provide high-quality nursing care by assessing patient needs, developing care plans, and implementing interventions to achieve desired outcomes.
  • Respond to incoming requests in a timely and dependable manner, ensuring exceptional patient satisfaction.
  • Utilize standardized protocols for medication management, prescription refills, and prior authorizations to ensure seamless care delivery.
  • Conduct thorough reviews of patient medications and update as needed to ensure accurate and effective care.
  • Provide comprehensive education and direct patient care, particularly around chronic conditions, to empower patients to manage their health effectively.
  • Actively collaborate with the care team to monitor the implementation and progress of care plans for patients on multiple provider panels.
  • Form relationships with patients and their caregivers to support preventative care and ED/hospital diversion where appropriate.
  • Delegation of activities to other clinical care team members to support the needs of our patients.
  • Participate in care team meetings to discuss patient care and clinic operations.
  • Deliver an exceptional patient experience through service, responsiveness, and respectful care.
  • Perform point of care testing, procedures, and specimen collection as needed.

Requirements

  • Active Registered Nurse (RN) licensure in good standing with the applicable state.
  • BLS certification.
  • Electronic Medical Record (EMR) experience.
  • Ability to maintain patient confidentiality and process information in a confidential manner.
  • US work authorization.
  • Ability to assess patients without face-to-face interaction, strong communication and assessment skills.

Preferred Qualifications

  • Previous experience in a clinic setting.
  • Ability to work independently.
  • Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve.


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