Nurse Care Coordinator
2 weeks ago
Role Overview
Oak Street Health is seeking a skilled Nurse Care Coordinator to join our team. As a key member of our care team, you will play a vital role in building strong relationships with our patients and their support teams.
Key Responsibilities
- Provide high-quality nursing care by assessing patient needs, developing care plans, and implementing interventions to achieve desired outcomes.
- Respond to incoming requests in a timely and dependable manner, ensuring exceptional patient satisfaction.
- Utilize standardized protocols for medication management, prescription refills, and prior authorizations to ensure seamless care delivery.
- Conduct thorough reviews of patient medications and update as needed to ensure accurate and effective care.
- Provide comprehensive education and direct patient care, particularly around chronic conditions, to empower patients to manage their health effectively.
- Actively collaborate with the care team to monitor the implementation and progress of care plans for patients on multiple provider panels.
- Form relationships with patients and their caregivers to support preventative care and ED/hospital diversion where appropriate.
- Delegation of activities to other clinical care team members to support the needs of our patients.
- Participate in care team meetings to discuss patient care and clinic operations.
- Deliver an exceptional patient experience through service, responsiveness, and respectful care.
- Perform point of care testing, procedures, and specimen collection as needed.
Requirements
- Active Registered Nurse (RN) licensure in good standing with the applicable state.
- BLS certification.
- Electronic Medical Record (EMR) experience.
- Ability to maintain patient confidentiality and process information in a confidential manner.
- US work authorization.
- Ability to assess patients without face-to-face interaction, strong communication and assessment skills.
Preferred Qualifications
- Previous experience in a clinic setting.
- Ability to work independently.
- Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve.
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