Front Office Support Staff Representative

4 weeks ago

Littleton, Colorado, United States AllHealth Network Full time
Job Title: Front Office Support Staff

We are seeking a highly motivated and organized individual to join our team as a Front Office Support Staff. This is a full-time position (40 hours a week) that will provide administrative support to our office locations in Littleton, CO.

Responsibilities:
  • Greet clients and visitors in a prompt and courteous manner.
  • Assist clients with the check-in process, including reviewing client Snapshot for any comments or requests and following up on required action steps.
  • Request and collect co-pays and provide payment/check-in receipts.
  • Provide Intake Packets to new clients and review completed forms for completeness.
  • Assist clients with completing forms as needed and check Medicaid coverage for walk-in clients.
  • Answer telephone calls, write and/or email messages, and provide detailed responses to requests for information and services.
  • Ensure front desk coverage during crucial business hours as directed by supervisor/manager.
  • Maintain a clean and safe working environment.
  • Order and re-stock literature and other flyers and pamphlets from the marketing department.
  • Keep bulletin boards full of current information for staff and clients.
  • Complete all required data entry, printing, photocopying, and tracking according to established timelines.
  • Organize and maintain office materials, including notifying supervisor/manager and/or staff responsible for ordering supplies.
  • Accurately maintain cash drawer and ensure that deposits are completed daily and locked in a secure location when closing the office.
  • Compose and type routine correspondence and reports as requested.
  • Follow all AllHealth Network policies and procedures applicable to this position, including those related to confidentiality, release of information, and record keeping.
Requirements:
  • High school diploma or equivalent required.
  • Previous experience in a front office or administrative support role preferred.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Basic computer skills and proficiency in Microsoft Office.
  • Ability to maintain confidentiality and handle sensitive information.
Benefits:
  • Competitive hourly rate of $20-$22.
  • Opportunity to work in a dynamic and growing organization.
  • Comprehensive benefits package, including medical insurance, dental insurance, basic life and AD&D insurance, short- and long-term disability insurance, flexible spending accounts, and retirement savings 401(k) with company match.
  • Positive, collaborative team culture.
  • Opportunity to participate in our Loan Repayment Program.

AllHealth Network is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, or any other protected characteristic.

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